Customer Services

Information, help, support and guidance

04/06/2018eDC User Guide

03/05/2018 New Guide to NHS Supply Chain Product Supply Routes and Lead Times

04/12/2017 New Out of Hours, Urgent and Emergency Deliveries

04/12/2017Customer Guide – how to get the best from our services

12/10/2017Online Catalogue and Ordering User Guide

28/04/2016Discount Management System Guide

07/01/2016VAT Reclaim Report

29/10/2015Home Delivery User Guide

13/02/2017Billing User Guide

16/01/2018Trust Savings Reports User Guide

Applying for extra DoH code access

e-DC PDA common issues and fixes

Urgent Service Updates

06/08 10:46WHO264 is now available after an issue last week was resolved.

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