Customer Relationship Management
Here you will find direct contact information for our Regional Leads, Senior Customer Relationship Managers (SCRMs) and Customer Relationship Managers (CRMs).
See our Useful Links section for other important contact information and pages.
For all existing or potential new supplier enquiries please contact:
Supplier Relationship Management (SRM) Team
Please do not use other contacts on this page for supplier enquiries.
Contacts in our Customer Relationship Management team are currently displayed by dividing them into four regions. Maps are for visual purposes only, the exact counties and areas covered are not shown.
Customer Relationship Managers are aligned to Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
If you know the name of the STP or ICS to which your trust is assigned, you can use our website’s search facility to find your best contacts. For example, you could search for Shropshire or Kent.
North
Regional Lead and SCRMs
Natalie Clarke
Senior Customer Relationship Manager - North
- natalie.clarke@supplychain.nhs.uk
- 07540 901 401
Stuart Mathers
Senior Customer Relationship Manager - North
- stuart.mathers@supplychain.nhs.uk
- 07598 546 061
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Bert Jackson
Customer Relationship Manager - North
Humber, Coast and Vale
- bert.jackson@supplychain.nhs.uk
- 07712 242 161
Alex Sweeney
Customer Relationship Manager
Greater Manchester Health and Social Care Partnership
- alex.sweeney1@supplychain.nhs.uk
- 07542 268 321
Darren Machen
Customer Relationship Manager - North
Greater Manchester Health and Social Care Partnership; West Yorkshire and Harrogate
- darren.machen4@supplychain.nhs.uk
- 07850 097 690
Edward Jeffrey
Customer Relationship Manager - North
South Yorkshire and Bassetlaw; West Yorkshire and Harrogate
- edward.jeffrey@supplychain.nhs.uk
- 07511 701 176
Emma Booth
Customer Relationship Manager - North
Darlington; Durham, Darlington, Teesside, Hambleton, Richmondshire and Whitby
- emma.booth@supplychain.nhs.uk
- 07714 043 611
Iain Tinsley
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
- iain.tinsley@supplychain.nhs.uk
- 07702 830 783
Jolene Grainger
Customer Relationship Manager - North
Northumberland, Tyne and Wear and North Durham
- Jolene.Grainger@supplychain.nhs.uk
- 07542 270 344
Karen Thompson
Customer Relationship Manager - North
Northumberland, Tyne and Wear and North Durham; West Yorkshire and Harrogate
- Karen.Thompson2@supplychain.nhs.uk
- 07542 268 323
Keely Wenn
Customer Relationship Manager - North
Greater Manchester Health and Social Care Partnership
- keely.Wenn@supplychain.nhs.uk
- 07542 270 334
Martin Hale
Customer Relationship Manager - North
West Yorkshire and Harrogate
- martin.hale@supplychain.nhs.uk
- 07770 382 141
Matt Hodder
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership; Lancashire and South Cumbria
- Matthew.Hodder2@supplychain.nhs.uk
- 07511 701 203
Michelle Hill
Customer Relationship Manager - North
Lancashire and South Cumbria; West, North and East Cumbria
- Michelle.Hill2@supplychain.nhs.uk
- 07511 701 205
Sarah Kelleher
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
Sunny Kaur
Customer Relationship Manager - North
South Yorkshire and Bassetlaw Intergrated Care System
- Sunny.Kaur@supplychain.nhs.uk
- 07808 249 424
Cameron Murray
Customer Relationship Manager - North
Cheshire and Merseyside Health and Care Partnership
- cameron.murray@supplychain.nhs.uk
- 07808 249 256
Central
Regional Lead and SCRMs
Oliver Booth
Senior Customer Relationship Manager - Central
- oliver.booth@supplychain.nhs.uk
- 07920 138 690
Trystan Rogers
Senior Customer Relationship Manager - Central
- trystan.rogers@supplychain.nhs.uk
- 07714 040 601
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Adele Hunter
Customer Relationship Manager - Central
Bedfordshire, Luton and Milton Keynes; Joined Up Care Derbyshire 02
- adele.hunter@supplychain.nhs.uk
- 07783 153 136
Donna Kent
Customer Relationship Manager - Central
Leicester, Leicestershire and Rutland; Northamptonshire
- donna.kent@supplychain.nhs.uk
- 07808 249 484
Helga Clarke
Customer Relationship Manager - Central
Staffordshire and Stoke on Trent; The Black Country and West Birmingham
- helga.clarke@supplychain.nhs.uk
- 07764 976 708
Kerri Holness
Customer Relationship Manager - Central
Coventry and Warwickshire; The Black Country and West Birmingham
- kerri.holness@supplychain.nhs.uk
- 07542 270354
Sue McNally
Customer Relationship Manager - Central
Herefordshire and Worcestershire; The Black Country and West Birmingham
- Sue.McNally@supplychain.nhs.uk
- 07511 701 226
Vicky Betts
Customer Relationship Manager - Central
Joined Up Care Derbyshire; Lincolnshire
- vicky.betts@supplychain.nhs.uk
- 07511 701 466
Will Spray
Customer Relationship Manager - Central
Nottingham and Nottinghamshire Healthcare
- william.spray@supplychain.nhs.uk
- 07725 111 147
Simon Bright
Customer Relationship Manager - Central
Norfolk and Waveney
- Simon.Bright@supplychain.nhs.uk
- 07730 024 142
Garry Gabayno
Customer Relationship Manager - Central
Herefordshire and Worcestershire
London
Regional Lead and SCRMs
William Gilbert
Senior Customer Relationship Manager
London
- William.Gilbert@supplychain.nhs.uk
- 07736 281 994
Paul Rochford
Senior Customer Relationship Manager - London
- paul.rochford@supplychain.nhs.uk
- 07917 244 476
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Aman Mehta
Customer Relationship Manager - London
East London; Mid and South Essex
- Aman.Mehta@supplychain.nhs.uk
- 07542 270 349
Aneta White
Customer Relationship Manager - London
Hertfordshire and West Essex
- aneta.white@supplychain.nhs.uk
- 07702 828 272
Chris Kenny
Customer Relationship Manager - London
North West London; South East London
- chris.kenny@supplychain.nhs.uk
- 07725 111 217
Hiren Dawda
Customer Relationship Manager - London
North West London; South East London
- Hiren.Dawda@supplychain.nhs.uk
- 07849 094 663
Kate Hitchings
Customer Relationship Manager - London
South West London
- Kate.Hitchings2@supplychain.nhs.uk
- 07704 021 261
Khaleel Ghafouri
Customer Relationship Manager - London
Suffolk and North East Essex
- Khaleel.Ghafouri@supplychain.nhs.uk
- 07714 043 230
Stacey Manley
Customer Relationship Manager - London
North Central London
- stacey.manley@supplychain.nhs.uk
- 07808 273 393
South
Regional Lead and SCRMs
Karl Anthony
Senior Customer Relationship Manager - South
- karl.anthony@supplychain.nhs.uk
- 07780 954 397
Matt Hollingdale
Senior Customer Relationship Manager - South
North West London
- matt.hollingdale@supplychain.nhs.uk
- 07714 043 637
Sustainability and Transformation Partnerships (STPs) and Integrated Care Systems (ICS).
Each Customer Relationship Manager is aligned to STP / ICS territories and this is shown in bold type.
Customer Relationship Managers (CRMs)
Adam Cowper
Customer Relationship Manager - South
Kent and Medway
- adam.cowper@supplychain.nhs.uk
- 07808 249 100
Ashley Shakespeare
Customer Relationship Manager - South
Bath and North East Somerset, Swindon and Wiltshire; Bristol, North Somerset and South Gloucestershire
- Ashley.Shakespeare@supplychain.nhs.uk
- 07542 270 348
Jake Whitehead
Customer Relationship Manager - South
Frimley Health and Care; Surrey Heartlands Health and Care Partnership
- Jake.Whitehead@supplychain.nhs.uk
- 07511 701 179
Michael Gorsuch
Customer Relationship Manager - South
Buckinghamshire, Oxfordshire and Berkshire West
- michael.gorsuch@supplychain.nhs.uk
- 07562 168 996
Richard Johnson
Customer Relationship Manager - South
Cornwall and the Isles of Scilly; Dorset
- richard.johnson2@supplychain.nhs.uk
- 07548 719 317
Sharon King
Customer Relationship Manager - South
Bath and North East Somerset, Swindon and Wiltshire
- sharon.king@supplychain.nhs.uk
- 07766 614 940
Stacey Bird
Customer Relationship Manager - South
Gloucestershire; Somerset
- stacey.bird@supplychain.nhs.uk
- 07850 097 941
Luke Mitchell
Customer Relationship Manager - South
Hampshire and the Isle of Wight
- Luke.Mitchell@supplychain.nhs.uk
- 07542 268 339
Joseph Manning
Customer Relationship Manager - South
- joseph.manning@supplychain.nhs.uk
- 07880 590 716