Suspended Consumables

Monitoring Supply of Consumables During COVID-19

NHS England and NHS Improvement supported by NHS Supply Chain are carefully managing the supply of key consumables.

Ensuring all NHS trusts have equal access to key consumables required to tackle COVID-19, and to provide patient care during this challenging time remains a top priority.

Where there is an exceptional increase in national demand for ICU products, they will be suspended with immediate effect. Any other product suspensions will be managed outside of this process via the normal route.

Currently, there are suspensions in place across a number of categories. Please read ICN 1046 in our Useful Links 🔗 section for further information on the affected codes and available product listings.

What to do if you need to order a suspended code

Customers need to complete and submit the NHS Supply Chain suspended code submission webform. All requests for orders need to be submitted before 11am each day.

Your completed webform is then submitted to NHS England and NHS Improvement Consumables Group who will review all requests for suspended products.

At 2pm each day the Consumables Group reviews submissions and will then confirm to customers:

  • Which orders have been denied,
  • Which orders will be raised and to what volume they will be raised (as the requested amount may be amended down).

At 4pm each day the NHS Supply Chain Customer Services will receive the orders to be raised. NHS Supply Chain Customer Services will then:

  • Raise the order.
  • Notify the customer of the delivery date.
  • Inform the relevant NHS Supply Chain Account Manager.
  • The cycle will be Day 1 ordering for Day 3 delivery, however, this is dependent on supply route and lead time of the product.

How to appeal the decision of the Consumables Group

Following notification of the submission outcome, if you have an immediate clinical emergency, please escalate this back to the notifying Consumables Group who will review.

Special picks for 5 hour delivery and next day delivery, are available emergency options.

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