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Blue Diamond and eDirect orders

24 July 2024 16:17
Resolved

We can confirm that this issue is successfully resolved. Any orders placed after 1.30pm today will have the correct date.
We apologise for any inconvenience caused by this issue.

24 July 2024 10:01
In Progress

We are continuing to work with our IT Partners to investigate and plan to implement a fix at lunchtime today.

Any orders placed between Monday 22 July and midday Wednesday 24 July 2024 will show an incorrect delivery date of 24 hours earlier. All orders will be delivered, please do not reorder.

23 July 2024 14:06
In Progress

We are currently experiencing technical issues with Blue Diamond and eDirect Orders. Purchase Orders (POs) are generating with either same day or incorrect delivery date.
We are working with our IT Partners to investigate and implement a fix and will provide a further update here as soon as possible.