Brief Disruption – Customer Services Phone Lines – Update

18 September 2020 16:32
We're pleased to confirm that all maintenance work has now been completed successfully.
18 September 2020 07:50
In Progress
The updates to telephone lines scheduled for yesterday have been moved to today (Friday 18 September 2020) instead. Disruption is expected to be minimal, but please send an email if you experience any difficulties contacting Customer Service Teams by 'phone.
15 September 2020 14:03
In Progress
Due to essential maintenance on 17 September 2020, there may be brief disruption to telephone lines for the Bridgwater, Rugby and Alfreton Customer Service Teams. If you encounter issues on this date, please send an email to your Customer Service Advisor.