Website Outage – Tuesday 14 January 2020

14 January 2020 21:21
Resolved

All of the changes have been completed.

Should customers still be experiencing any difficulties accessing systems, please follow this process:

  1. Reload or refresh the page that isn't displaying (usually the F5 key on a standard keyboard will do this).
  2. If this doesn't work, please close all browser windows and start again.
  3. If the problem remains, please report the issue (click here) as soon as possible to our IT Helpdesk.
13 January 2020 10:05
In Progress
We're updating our website server from 7pm onwards during the evening of Tuesday 14 January 2020. This essential maintenance window could run until 11pm on the same evening. Full details are available here.