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Supply Chain Coordination Limited of NHS Supply Chain

The Supply Chain Coordination Limited (SCCL) went live on 1 April 2018. It is the management function of the new NHS Supply Chain operating model, previously known as the Future Operating Model.

As the management function of the NHS Supply Chain operating model, the SCCL will deliver savings of £2.4 billion over seven years, by leveraging the collective buying power of the NHS to provide clinically assured products at the best value which meet the diverse needs of NHS organisations.

SCCL Statement

Our Purpose:

The SCCL will use the strength of the NHS to get the best deals from the supply chain as patients and the public deserve.

Our Vision:

The SCCL will be an extended part of trust procurement teams, working for the NHS to collaboratively deliver improved quality.

Our Values:

  • The NHS working with the NHS
  • Responsive to the changing world
  • Commercially astute and relentlessly competitive
  • Clinically engaged and focussed on outcomes.

What will be changing?

The new NHS Supply Chain operating model is being introduced in a way that minimises impact on operations. Ordering from the online catalogue, customer services, deliveries and account managers will all remain the same.

Over the transition period and in particular when Category Tower Service Providers go live in May and July you will begin to hear from the new providers about their priority areas for product optimisation.


Who are the Category Tower Service Providers?

All of the Category Tower Service Providers (CTSPs) for the Medical, Capital and Non-Medical Towers are now live.

The 11 CTSPs have been working closely with the programme team to develop frameworks which will ensure delivery of clinically evaluated, quality products at the best possible value.

The Category Towers: A Summary

Capital and Non-Medical Category Towers now live

Medical Category Towers now live

Capital and Non-Medical Category Tower announcement

Medical Category Tower announcement

Capital and Non-Medical Category Towers Q&As

Medical Category Tower Q&As


I am a supplier, how can I get involved?

Suppliers to the NHS play a key role in the new operating model for NHS Supply Chain. You will be kept up to date with any new developments via a supplier newsletter, Supplier Relationship Management meetings and general Q&As.

View the latest Q&As for suppliers

View the latest acronym and term busters

Supplier Newsletter - Issue 1 - Issue 2 - Issue 3 - Issue 4

If you would like to be added to the supplier newsletter database, please email FOM@dh.gsi.gov.uk

I am a customer, how can I get involved?

Customer Account Managers will adopt a business partnering relationship with trusts working together to make sure the best products at the best possible price are procured for clinicians, patients and the public.

There will be opportunities for trusts to get involved through Customer Advisory Groups and Clinical and Product Assurance work.

If you would like to find out more about future opportunities, please email FOM@dh.gsi.gov.uk

View the latest Q&As for customers

Contact us

If you would like more information about the SCCL, the operating model or you are a member of the media, please email FOM@dh.gsi.gov.uk

Useful information

For information about job vacancies in the SCCL and NHS Supply Chain visit the NHS Jobs website.

Download the Future Operating Model handbook for more information about the origins and structure of the Future Operating Model.


Capital and Non-Medical Category Towers now live

The four remaining Capital and Non-Medical Category Towers as part of the new Operating Model for NHS Supply Chain are now live. The contracts were awarded in January this year by the Department of Health and Social Care to DHL Supply Chain Limited, Akeso & Company Limited, Foodbuy and NHS North of England Commercial Procurement Collaborative. For further information, please see the following announcement Capital and Non-Medical Towers now live

Contract extension for Enabling Services

The Department of Health and Social Care has decided to extend the current contract, only so far as it applies to the enabling services, Logistics, Information Technology and Transactional Services, with the incumbent DHL, beyond October 2018. The extension will result in phased operational service commencement dates for these services over a period of 6 months. Additionally, the Department of Health and Social Care has decided to perform the Transactional Services in house as a single financial management structure, delivered centrally, post contract extension.

All other elements of the Operating Model for NHS Supply Chain (previously known as the Future Operating Model) have been progressing at pace. The management office has now been established and has gone live on 1 April 2018. The Category Tower Service Providers are due to go live and will begin to realise the delivery of procurement savings for the NHS as planned in May (Medical Category Towers) and July 2018 (Capital and Non-Medical Towers).

Does the extension of enabling services impact current NHS Supply Chain Customers and Suppliers?

The answer is no. Nothing will change for suppliers and customers of NHS Supply Chain as Logistics, Information Technology and Transactional Services will continue to be delivered throughout the extension period. Please check the news section on the NHS Supply Chain website for updates on time lines.

Contract extension - questions and answers

Please contact your NHS Supply Chain Account Manager if you are a customer - or email FOM@dh.gsi.gov.uk if you have any questions.


Supporting Technologies and Infrastructure Services

The Department of Health and Social Care's Procurement Transformation Programme (PTP) has awarded one of its major enabling services contracts for Supporting Technologies and Infrastructure Services to DXC Technology.

DXC Technology is a world-leading independent, end-to-end IT services company, with a significant track record in serving nearly 6,000 private and public sector clients from a diverse array of industries across 70 countries.

The award of this contract is the latest step towards implementing a new operating model for NHS Supply Chain, through which NHS organisations can purchase clinically safe, high quality products and consumables for patient care at the best possible value.

Supporting Technology and IT Infrastructure service is an enabling function that will form part of the infrastructure to support the NHS to generate savings of £2.4 billion over seven years through the new Supply Chain operation.

The contract has been awarded for four years, with the option to extend for up to two further years.

DXC Technology will take over responsibility for Supporting Technologies and Infrastructure Services for NHS Supply Chain from February 2019. In the preceding six months they will work with DHL Supply Chain Limited, the incumbent provider, to make sure that a seamless transition is experienced by all.

For further information, please see the following:

Full Department of Health Announcement

Frequently Asked Questions


Delivering a new Operating Model for NHS Supply Chain - contract award for Logistics Services

The Department of Health and Social Care's Procurement Transformation Programme (PTP) is pleased to announce the award of a major contract for logistics services to Unipart Group Limited.

This contract award represents the final piece of the jigsaw in shaping the new NHS Supply Chain, through which all NHS organisations can purchase clinically assured, quality goods and consumables for patient care at the best possible value.

Unipart Logistics, part of Unipart Group Ltd, is a major global logistics provider with many years' experience in complex supply chain environments. Unipart Logistics provide a wide range of innovative supply chain services to technology, automotive, retail / FMCG, utilities, mobile and other sectors.

From the end of February 2019, Unipart Logistics will commence the provision of delivery services to NHS Trusts and also facilitate the Home Delivery Service in partnership with Movianto UK, a company who offer dedicated and networked transport services within the healthcare sector.

Frequently Asked Questions

Delivering value to the NHS