Banner Suspension of Various Office Products (ICN 1121)
Important Customer Notice Temporary Supply Issues
- The supplier Banner has informed us of an ongoing supply issue across various office products.
- There are currently 170 product codes affected though this frequently changes as we continue to work with the supplier to find sustainable supply solutions.
- This ICN will be updated weekly.
- The supply issue is due to various reasons stemming from the COVID-19 impact. Certain products have seen increased demand significantly higher than forecasted, resulting in products struggling to return to previous supply levels due to manufacturing shutdowns.
- The affected product codes are currently unavailable to order with the suspension date shown by line in the product listing.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to view the product listing for further information on the affected product codes.
- The Supply Issue ICN is anticipated to be ongoing for several months, with some improvement week on week.
- Customers are advised to check the alternative shown is suitable for them. If not, please contact the Tower at firstname.lastname@example.org.
- Customers are advised to log into our website to view the potential indirect alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
1121 Banner Product Listing with AlternativesAn Excel file detailing the affected product codes for ICN 1121.
Please log in to view this content.