GBUK Enteral Caretip 5ml Oral Dispenser Sterile (ICN 1120)

Important Customer Notice Field Safety Notice

Ref: 2020/1120 ICN Number: 1120

MRHA : 2020/008/027/487/004
NHSSC : 40


  • GBUK Enteral have issued a Field Safety Notice to advise users of Caretip 5ml Oral syringes that there is an error on the tsp graduation scale.
  • Specifically, the marking at one quarter teaspoon (which should be 1.25ml) is in error by 0.4ml and therefore the actual volume at this graduation marking is 0.85ml.
  • There is therefore the potential for patients to be under dosed by 0.4ml if this particular graduation marking is used.

Products Affected:

  •  The affected product is available through NHS Supply Chain as:
NPC Product description Supplier Code/MPC
FTA345 Caretip 5ml Oral Dispenser Sterile OS-5
  • Only one graduation marking is in error as described above. All other graduation markings are entirely accurate.

Next Steps:

  • It is recommended that the ml scale is used to accurately dispense medicines using this device.
  • Read and follow the full instructions in the Field Safety Notice and share this document with all users of the affected products.
  • Customers are to complete the Acknowledgment Form found on page 2 of the Field Safety Notice and email it to

If you have any further questions, please contact your local NHS Supply Chain Customer Service Advisor.

Downloads ▼

  • 1120 GBUK Field Safety Notice

    A PDF of the Field Safety Notice for ICN 1120.