Heinz Individual Portions Light Mayonnaise 200x10ml AEJ379 (ICN 1140)

Important Customer Notice Resolved

Ref: 2020/1140 ICN Number: 1140
  • The supplier Heinz has informed us that the temporary supply issue with its individual portions of Light Mayonnaise 200x10ml, has now been resolved.
  • All of the affected product codes are now available to order through our online catalogue.
  • The supplier Heinz has informed us that the temporary supply issue with its individual portions of Light Mayonnaise 200x10ml, is still ongoing.
  • Unfortunately, these issues are now expected to be resolved by the end of May 2021.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.
  • The supplier Heinz has informed us that the temporary supply issue with its individual portions of  Light Mayonnaise 200x10ml, is still ongoing.
  • AEJ379 is currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    AEJ021- Individual portions Mayonnaise 9.5g
    AEJ827 – Bottles Light mayonnaise squeezy 430ml.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • The supply issue is now anticipated to be resolved by the end of March 2021.
  • If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.

Change:

  • The supplier Heinz has informed us of a temporary supply issue with its Individual Portions Light Mayonnaise 200x10ml, AEJ379.
  • The supply issue is due to the sachets failing Heinz’s quality assurance process.
  • The quality of the product is not reaching Heinz’s standards. This is due to a slight change of recipe on Light Mayonnaise.

Impact:

  • AEJ379 is currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    AEJ021- Individual portions Mayonnaise 9.5g
    AEJ827 – Bottles Light mayonnaise squeezy 430ml.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • The supply issue is anticipated to be resolved by 31 January 2021.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative product.
  • If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.

 

Downloads ▼

  • 1140 Heinz Individual Portions Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1140.

    Please to view this content.