Malosa Ophthalmic Products

Important Customer Notice Resolved

Ref: 2018/539 ICN Number: 539
  • The supplier Malosa Ltd has informed us that all of the affected products codes are now available to order through our online catalogue with exception of one product code which is being delisted.
  • The delisted product code is FFY1738.
  • Unfortunately, there is no suitable alternative for this product.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Service Advisor.

Further to the notice issued below on 3 December 2018, we are continuing to see disruption in supply across a number of Ophthalmic products from the supplier Malosa.

  • 17 product codes remain affected.
  • The supply issue is due to a shortage of raw materials required to manufacture these goods, following an unexpected increase in demand for ophthalmic products.
  • Unfortunately, there continue to be four product codes with no suitable alternatives available. We are still working with suppliers to source alternative products and will advise when these are available.
  • See our Downloads ▼ section for further information on the affected product codes.
  • A further update will be provided by 31 January 2019.
  • If you have any further questions, please contact your local NHS Supply Chain Account Manager or Customer Service Advisor.

Change:

  • The supplier Malosa has informed us of a temporary supply issue with ophthalmic products.
  • There are 17 product codes affected.
  • The supply issue is due to a shortage of raw materials required to manufacture these goods, following an unexpected increase in demand for ophthalmic products.

Impact:

  • The 17 affected codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for 13 affected product codes.
  • Unfortunately, there are four product codes with no suitable alternatives available.
  • See our Downloads ▼ section for further information on the affected product codes.

Next Steps:

  • Customers are advised to log in to our website to view the potential indirect alternative products.
  • We are actively working with the supplier towards a resolution and to source alternatives for the products currently without them. This ICN will be updated by 31 December 2019.
  • If you have any further questions, please contact your local NHS Supply Chain Account Manager or Customer Service Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisation’s use of these products.

Downloads ▼

  • Malosa ICN Product Listing with Alternatives

    An excel file detailing the product listing with alternatives for ICN 539.

    Please to view this content.