Oticon Hearing Aids Mini BTE Moderate Power, RIC Multiple Power and BTE Super Power Products (ICN 1445)

Important Customer Notice Temporary Supply Issues

Ref: 2021/1445 ICN Number: 1445

Change:

  • The supplier Oticon has informed us of a temporary supply issue with its Hearing Aids Mini BTE Moderate Power, RIC Multiple Power and BTE Super Power Products.
  • There are 33 product codes affected.
  • The supply issue is due to a shortage of transfusers from China.

Impact:      

  • The affected product codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of December 2021.

Next Steps:     

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

 

Downloads ▼

  • 1445 Oticon Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1445.

    Please to view this content.