PURETONE LIMITED Hearing Aid Accessories (ICN 1113)

Important Customer Notice Supply Issues

Ref: 2020/1113 ICN Number: 1113


  • The supplier PURETONE LIMITED has informed us of a temporary supply issue with its Hearing Aid Products.
  • There are 22 product codes affected.
  • The supply issue is due to manufacturing delays in relation to the COVID-19 pandemic.


  •  The affected product codes are currently unavailable to order.
  • Unfortunately, there are no suitable alternative product codes to offer however, we are working very closely with the supplier and further update to the ICN will be given once we have more information.
  • See our Downloads ▼ section to view the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by 30 September 2020.

Next Steps: 

  •  If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 1113 PURETONE LIMITED Product Listing

    An Excel file detailing the affected product codes for ICN 1113.
    Login to view the downloads