Supply Issues Richardson Healthcare Ltd Cotton Tipped Swab Applicator ENV054 and ENN018 (ICN 1276)

Important Customer Notice Update

Ref: 2021/1276 ICN Number: 1276
  • The supplier Richardson Healthcare Ltd has informed us that the temporary supply issue with its Cotton Tipped Swab Applicator, ENV054 is still ongoing.
  • A further product code is now affected and is also unavailable to order :
    ENN018 – Tissue gauze and cotton pad sterile 45cm x 45cm BP Single Wrapped.
  • Unfortunately, ENN018 is a sole supply product code and has no current available alternatives.
  • This supply issue is now anticipated to be resolved by mid March 2022.
  • Richardson Healthcare Ltd has not been awarded on the new framework which goes live on 14 March 2022.
  • ENV054 and ENN018 will be delisted and unavailable to order when the new framework goes live on 14 March.
  • From 14 March 2022 the new suppliers will take over and the affected product will be available from that date.
  • Please see our Downloads ▼ section to refer to the updated product listing for further information on the affected product code.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.
  • The supplier Richardson Healthcare Ltd has informed us that the temporary supply issue with its Cotton Tipped Swab Applicator, ENV054 is still ongoing.
  • There is currently no estimated resolution date but a further update to the ICN will be provided once we have more information.
  • Unfortunately, there is no potential alternative product at present under this framework agreement. However, there may be alternatives on other NHS Supply Chain framework agreements depending on the absolute requirements of the customer.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • Customers are advised to log into our website to view the product listing.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.
  • The supplier Richardson Healthcare Ltd has informed us that the temporary supply issue with its Cotton Tipped Swab Applicator, ENV054 is still ongoing.
  • ENV054 is currently unavailable to order.
  • The supply issue is now anticipated to be resolved by mid September 2021.
  • Unfortunately, there is no potential alternative product at present under this framework agreement. However, customers might find alternatives on other NHS Supply Chain framework agreements depending on the absolute requirements of the customer.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • Customers are advised to log into our website to view the product listing.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Change:      

  • The supplier Richardson Healthcare Ltd has informed us of a temporary supply issue with its Cotton Tipped Swab Applicator, ENV054.
  • This temporary supply issue is due to delays in the consignment reaching the UK from the supplier’s Chinese manufacturer. Delays have been caused by issues with shipping containers, port congestions, and production across Chinese New Year.

Impact:     

  • ENV054 is currently available whilst stocks last, once this stock has depleted the product code will be unavailable to order.
  • Unfortunately, there is no potential alternative product at present under this framework agreement. However, customers might find alternatives on other NHS Supply Chain framework agreements depending on the absolute requirements of the customer.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • The supply issue is anticipated to be resolved by mid July 2021.

Next Steps:      

  • Customers are advised to log into our website to view the product listing.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Downloads ▼

  • 1276 Richardson Healthcare Ltd Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1276.
    Login to view the downloads