Supply Issues Banner Office Supplies (ICN 2071)

• The supplier Banner Ltd has informed us the supply issue with its office supplies products is ongoing and there have been changes to impacted products.
• Eight of the previously affected product codes are now available to order from our online catalogue.
• Four additional product codes are now suspended and unavailable to order:
  • WEB099, WHB210, WYF1736, and WYF1942.
• Seven additional product codes have been delisted due to the ongoing supply issue and are unavailable to order:
  • WAC85040, WHJ85000, WHJ85001, WHJ85002, WHJ85003, WHJ8500, and WHJ85005.
• There are now 20 product codes affected in total:
  • 13 product codes are suspended
  • Seven product codes have been delisted.
• See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 5 June 2023.

• The supplier Banner Ltd has informed us the supply issue with its office supplies products has improved.
• 39 of the previously affected product codes are now available to order from our online catalogue.
• Six additional product codes are now affected and unavailable to order:
  • WEL195, WEL319, WEL337, WHH234, WHH9310, and WZO3227.
• There are 24 product codes affected in total:
  • 20 of the affected product codes are suspended due to the supply issue.
• WYO2082 is now delisted and unavailable to order.
• Six product codes are now delisted in total.
• See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 2 May 2023.

Change:

• The supplier Banner Ltd has informed us of a supply issue with its office supplies products.
• There are a total of 63 product codes affected:
  • 58 product codes are suspended due to the supply issue
  • 5 product codes are available while stocks last.
• The supply issue is due to materials shortages, manufacturing delays and transit delays impacting supply.

Impact:

• The affected product codes are currently unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue.
• See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 31 March 2023.

Next Steps:

• Customers are advised to log into our website to view the potential indirect alternative products.
• If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.