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Supply Issues KCI Medical (formerly 3M United Kingdom Plc) Order Blackout Period Non- Stock Orders (ICN 2296)

Important Customer Notice Resolved

Ref: 2023/2296 ICN Number: 2296
  • The supply issue for the Order Blackout Period non-stock orders from KCI Medical (formerly 3M United Kingdom Plc) has now been resolved.
  • All non-stock product codes which are Blue Diamond and eDirect are available to order from our online catalogue.
  • This ICN is now closed.
  • The blackout period due to an internal separation of 3M United Kingdom Plc healthcare business, will be lifted on 2 November 2023.
  • Most non-stock codes which are Blue Diamond and eDirect will therefore be available to order from 2 November 2023 except for the five product codes listed below.
  • These remaining five codes will become available to order from 3 November 2023:
      • FFL199 – Surgical skin clipper unit
      • ETC1772 – Tray wrap
      • ETC1773 – Tray wrap
      • ETC1774 – Tray wrap
      • ETC1776 – Tray wrap.
  • See our Downloads section to review further information within the letter from the supplier.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The blackout period due to an internal separation of 3M United Kingdom Plc healthcare business, will be lifted on 2 November 2023.
  • All non-stock products which are Blue Diamond and eDirect will therefore be available to order from 2 November 2023 and not 1 November 2023 as previously communicated.
  • See our Downloads ▼ section to review further information within the letter from the supplier.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

 

Change:

  • The supplier 3M United Kingdom Plc has informed us that due to changes within their healthcare business, there will be a blackout period where non-stock orders that are Blue Diamond and eDirect will not be processed through the NHS Supply Chain.
  • As part of an internal separation of 3M United Kingdom Plc healthcare business, a blackout period between 27 October 2023 and 1 November 2023 for non-stock orders that are Blue Diamond and eDirect will not be available to order while 3M United Kingdom Plc set up a new entity with NHS Supply Chain.

Impact:

  • Due to the lead times for non-stock items, no new non-stock which are Blue Diamond and eDirect orders will be processed between 17 October 2023 and 1 November 2023.
  • During this period all non-stock products will be temporarily suspended.
  • The last date for orders for non-stock products which are Blue Diamond and eDirect will be 16 October 2023.
  • There will be no deliveries by 3M United Kingdom Plc for non-stock products which are eDirect and Blue Diamond between 27 October 2023 and 2 November 2023.
  • The last date for delivery of non-stock product codes which are Blue Diamond and eDirect orders will be 26 October 2023.
  • This blackout period will only impact orders for non-stock that are Blue Diamond and eDirect product codes only.
  • Please note, that stocked product codes are unaffected by these changes.
  • See our Downloads ▼ section to review further information within the letter from the supplier.

Next Steps:                            

  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 2296 3M United Kingdom Plc Customer Letter 10 October 2023

    A PDF showing the customer letter for ICN 2296.