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Supply Issues Cardiac Services UK Ltd Defibrillation Device Batteries FDJ8228 and FDJ8233 (ICN 1803)

Important Customer Notice Update

Ref: 2022/1803 ICN Number: 1803
  • The supply issue with Defibrillation Device Batteries is still ongoing.
  • There are currently no potential alternative products available to order through our online catalogue.
  • NHS Supply Chain is working closely with the supplier to address this supply disruption. As soon as further information is available, this ICN will be updated.
  • We have provided additional information and instructions regarding the testing of the FR3 batteries below.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes along with instructions for administrators and description of FR3 self-tests.
  • The supply issue is anticipated to be resolved by early December 2022.

Additional information for customers who are replacing their batteries on a replacement cycle basis and because of the supplier constraints are unable to replace. Where the battery is not currently faulty, they will continue to use. Please follow these instructions to be able to confirm if the FR3 is operating correctly.

Additional information and instructions regarding the testing of the FR3 battery while in use:

Check the Ready light.

  • If the green Ready light is flashing: The FR3 has passed its last self-test and is ready to use. No action required.
  • If the green Ready light is off and the FR3 is continuously chirping: The FR3 needs attention. If it is giving single chirps, press the On/Off button to start the FR3. When voice prompts begin, press the button again to display the status screen for information about the status of the FR3 and how to resolve the problem.
  • If the FR3 is giving triple chirps, press the On/Off button to start the FR3. The FR3 will display the status screen for the error message. Record the error, turn off the FR3, and remove it from service.
  • If the green Ready light is off but the FR3 is not chirping and the display screen is blank: There is no battery inserted, the battery is depleted, or the defibrillator needs repair. Insert/replace battery and let it run the power-on self-test. If the FR3 passes the self-test, it is ready for use.
  • Check supplies, accessories, and spares for damage and expiration dating. Do not use damaged or expired accessories, replace them immediately.
  • If the green Ready light is off and the FR3 is giving single chirps: Press the On/Off button to start the FR3. When voice prompts begin, press the button again to display the status screen. If a ‘replace battery’ message is displayed: Replace the battery and run the self-test. If a ‘replace pads’ message is displayed: Replace the pads and run the self-test.
  • If the FR3 is giving triple chirps, press the On/Off button to start the FR3. The FR3 will display the status screen for the error message. Record the error, turn off the FR3, and remove it from service.

Change:

  • The supplier Cardiac Services UK Ltd has informed us of a supply issue with two of its Defibrillation Device Batteries.
  • The two product codes affected are:
    • FDJ8228 – Defibrillation Device Battery Primary Battery FR3 Non-Returnable
    • FDJ8233 – Defibrillation Device Battery Rechargeable clinical use battery FR3.
  • The supply issue is due to global material and component shortages.

Impact:

  • FDJ8228 is currently subject to intermittent supply with extended delivery dates.
  • FDJ8233 is currently unavailable to order.
  • There are currently no potential alternative products available to order through our online catalogue.
  • NHS Supply Chain is working closely with the supplier to address this supply disruption. As soon as further information is available, this ICN will be updated.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by 30 September 2022.

Next Steps:

  • Customers are advised to log into our website to view the affected products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Downloads ▼

  • 1803 Cardiac Services Product Listing 16 September 2022

    An Excel file showing the product listing for ICN 1803.
    Login to view the downloads
  • 1803 Description of FR3 Self-Tests

    A PDF technical guide describing FR3 self-tests for ICN 1803.
  • 1803 Instructions For Administrators

    A PDF guide applicable to the HeartStart FR3 ECG model 861389 and FR3 Text model 861388 defibrillators for ICN 1803..