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Supply Issues Cardinal Health UK Limited Safety Hypodermic Syringe Products (ICN 2566)

Important Customer Notice Resolved

Ref: 2024/2566 ICN Number: 2566


  • The supply issue with Hypodermic Syringe products from Cardinal Health UK Limited is now resolved.
  • All product codes are now available to order through our online catalogue.
  • This ICN is now closed.


  • The supplier Cardinal Health UK Limited has informed us of a supply issue with its Safety Hypodermic Syringe products.
  • The five product codes affected are:
    • FTR2433 – Safety Hypodermic Needle 18G Pink x 38mm (1.5 inch) Sterile
    • FTR2434 – Safety Hypodermic Needle 19G Cream x 38mm (1.5 inch) Sterile
    • FTR2436 – Safety Hypodermic Needle 21G Green x 38mm (1.5 inch) Sterile
    • FTR2437 – Safety Hypodermic Needle 23G Blue x 25mm (1 inch) Sterile
    • FTR2438 – Safety Hypodermic Needle 25G Orange x 16mm (0.625 inch) Sterile.
  • The supply issue is due to increased demand and lead times.


  • The affected product codes are currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 4 July 2024.

Next Steps:               

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 2566 Cardinal Health Product Listing with Alternatives 13 June 2024

    An Excel file showing the product listing with alternatives for ICN 2566.
    Login to view the downloads