Skip to main content

Supply Issues Coloplast Biatain Silicone Ag Multiple Products (ICN 1825)

Important Customer Notice Resolved

Ref: 2022/1825 ICN Number: 1825

 

  • The supplier Coloplast has informed us that this supply issue is now resolved.
  • All product codes are now available to order through our online catalogue.
  • The supplier Coloplast has informed us that the supply issue with its Biatain Silicone Ag has improved.
  • Stock is arriving in the UK with recovery taking place through July and August 2023.
  • Nine product codes remain unavailable to order.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 29 September 2023.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

  • The supplier Coloplast has informed us that the supply issue with its Biatain Silicone Ag products is ongoing.
  • Two product codes ELA1098 and ELA1101 are now available to order.
  • Nine product codes remain suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Customers are advised to log into our website to view the product listing for further information on the affected product code and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 1 August 2023.
  • The supplier Coloplast has informed us the supply issue is ongoing.
  • The supply issue is now anticipated to be resolved by 30 June 2023.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supplier Coloplast has informed us that a further product is now affected by the supply issue:
    • ELA1264 – Foam dressing antimicrobial adhesive including adhesive border 19cm x 20cm heel (wcp 12cm x 13cm).
  • A potential indirect alternative product is available to order through our online catalogue:
    • ELA619 – Foam dressing antimicrobial non bordered 20x20cm.
  • There are now 11 product codes affected.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 31 March 2023.

Change:

  • The supplier Coloplast has informed us of a supply issue with some of its Biatain Silicone Ag products.
  • There are 10 product codes affected.
  • The supply issue is due to delays in stock arriving from their manufacturing facility in Europe leading to shortages in the UK.

Impact:

  • The affected product codes are currently subject to intermittent supply issues.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • A project team is currently working very hard on solving this issue. However, due to the time needed in validation and verification to ensure stable supply, the supply issue will remain until at least December 2022.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1825 Coloplast Product Listing with Alternatives 10 July 2023

    An Excel file showing the product listing with alternatives for ICN 1825.
    Login to view the downloads