Supply Issues Coloplast Limited Conveen Optima Range Product Multiple Products (ICN 1601)
Important Customer Notice Resolved
Ref: 2022/1601
ICN Number: 1601
- The supplier Coloplast Limited has informed us that the supply issue with its Conveen Optima Range products has been resolved.
- The previously affected products are now available to order through our online catalogue.
- Coloplast Limited has informed us that GCE680 is no longer affected by this supply issue and is now available to order.
- However, an additional product code has been affected by this supply issue and is experiencing intermittent supply:
- GCE683 – Sheath incontinence one piece system self adhesive silicone clear, standard 30mm.
- In total, there are six product codes affected and are unavailable to order.
- Unfortunately, there are no suitable alternative products to offer for these specific codes.
- Please refer to the product listing below for further information on the affected product codes.
- The supply issue is anticipated to be resolved by the end of July 2022.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
- An additional product code has been added to the ICN:
GCE681 – Sheath incontinence one piece system self adhesive silicone clear short 35mm.
This additional product code is experiencing intermittent supply. - In total, there now are five product codes affected and are unavailable to order.
- Unfortunately, there are no suitable alternative products to offer for these specific codes.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
- The supply issue is anticipated to be resolved by the end of June 2022.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
- The supply issue is still ongoing.
- An additional product code is now affected by the issue:
GCE680 – Sheath incontinence one piece system self adhesive silicone clear short 30mm. - In total, there now are four product codes affected and are unavailable to order.
- Unfortunately, there are no suitable alternative products to offer for these specific codes.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
- The supply issue is anticipated to be resolved by the end of May 2022.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
- An additional two product codes are now affected by the supply issue:
GCE679 – Sheath incontinence one piece system self adhesive silicone clear short 21mm
GND000 – Sheath incontinence one piece system self adhesive silicone clear short 25mm. - Please note that these are currently available whilst stocks last, once the stock depletes the products will be unavailable to order.
- Unfortunately, there are no suitable alternative products to offer for these specific codes.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
- The supply issue is anticipated to be resolved by the end of May 2022.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Change:
- The supplier Coloplast Limited has informed us of a supply issue with its Conveen Optima Range Product, GCE868.
- The supply issue is due to delays in the delivery of a specific raw material involved in the production of their Conveen Optima Range, caused by the long term impact of the pandemic.
Impact:
- GCE868 is currently unavailable to order.
- Unfortunately, there are no suitable alternative products to offer for this specific code.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
- The supply issue is anticipated to be resolved by 30 April 2022.
Next Steps:
- If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.