Supply Issues Coloplast Limited Conveen Optima Range Product Multiple Products (ICN 1601)

Important Customer Notice Resolved

Ref: 2022/1601 ICN Number: 1601
  • The supplier Coloplast Limited has informed us that the supply issue with its Conveen Optima Range products has been resolved.
  • The previously affected products are now available to order through our online catalogue.
  • Coloplast Limited has informed us that GCE680 is no longer affected by this supply issue and is now available to order.
  • However, an additional product code has been affected by this supply issue and is experiencing intermittent supply:
    • GCE683 – Sheath incontinence one piece system self adhesive silicone clear, standard 30mm.
  • In total, there are six product codes affected and are unavailable to order.
  • Unfortunately, there are no suitable alternative products to offer for these specific codes.
  • Please refer to the product listing below for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of July 2022.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • An additional product code has been added to the ICN:
    GCE681 – Sheath incontinence one piece system self adhesive silicone clear short 35mm.
    This additional product code is experiencing intermittent supply.
  • In total, there now are five product codes affected and are unavailable to order.
  • Unfortunately, there are no suitable alternative products to offer for these specific codes.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of June 2022.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The supply issue is still ongoing.
  • An additional product code is now affected by the issue:
    GCE680 – Sheath incontinence one piece system self adhesive silicone clear short 30mm.
  • In total, there now are four product codes affected and are unavailable to order.
  • Unfortunately, there are no suitable alternative products to offer for these specific codes.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of May 2022.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • An additional two product codes are now affected by the supply issue:
    GCE679 – Sheath incontinence one piece system self adhesive silicone clear short 21mm
    GND000 – Sheath incontinence one piece system self adhesive silicone clear short 25mm.
  • Please note that these are currently available whilst stocks last, once the stock depletes the products will be unavailable to order.
  • Unfortunately, there are no suitable alternative products to offer for these specific codes.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of May 2022.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Change:                    

  • The supplier Coloplast Limited has informed us of a supply issue with its Conveen Optima Range Product, GCE868.
  • The supply issue is due to delays in the delivery of a specific raw material involved in the production of their Conveen Optima Range, caused by the long term impact of the pandemic.

Impact:      

  • GCE868 is currently unavailable to order.
  • Unfortunately, there are no suitable alternative products to offer for this specific code.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
  • The supply issue is anticipated to be resolved by 30 April 2022.

Next Steps:       

  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Downloads ▼

  • 1601 Coloplast Limited Product Listing 30 June 2022

    An Excel file detailing the affected product codes for ICN 1601.
    Login to view the downloads