Supply Issues Convatec Ltd Odour Control Standard Carbon Dressing ELV020, ELV021 and ELV022 (ICN 2646)
Important Customer Notice Update
Ref: 2024/2646
ICN Number: 2646
- The supply issue with Odour Control Standard Carbon Dressing products from Convatec Ltd is continuing.
- One further product code is now affected and subject to intermittent supply:
- ELV022 – Odour control standard carbon dressing.
- ELV020 and ELV021 remain suspended and unavailable to order.
- Three product codes are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- Please note ELV055, the indirect alternative code for ELV020 is currently an affected product code on ICN 2254.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 7 October 2024.
- The supply issue with Odour Control Standard Carbon Dressing products from Convatec Ltd is continuing.
- One further product code is now suspended and unavailable to order:
- ELV021 – Odour control standard carbon dressing 8cm x 15cm oval.
- ELV020 remains suspended and unavailable to order.
- Two product codes are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- Please note ELV055 alternative code for ELV020 is currently an affected product code on ICN 2254
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 9 September 2024.
Change:
- The supplier Convatec Ltd has informed us of a supply issue with its Odour Control Standard Carbon Dressing products.
- One product code is affected:
- ELV020 – Odour control standard carbon dressing 15cm x 20cm.
- The supply issue is due to supplier manufacturing issues.
Impact:
- The affected product is currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue:
- ELV034 – Odour control standard carbon dressing, 15cm x 20cm
- ELV033 – Odour control standard carbon dressing, 15cm x 25cm
- ELV055 – Odour control standard carbon dressing, 15cm x 25cm.
- Please note, indirect alternative ELV055 is currently suspended and unavailable to order.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 13 September 2024.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.