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Supply Issues Cook Interventional Cardiology and Radiology Multiple Products (ICN 2162)

Important Customer Notice Update

Ref: 2023/2162 ICN Number: 2162
  • The supplier Cook has informed us the supply issue with some products a part of FLEXOR HIGH FLEX ANSEL, FLEXOR ANSEL, FORMULA 535, ZILVER 635, NESTER and ZENITH CMD range is improving.
  • One of the previously affected product codes is now available to order from our online catalogue, FRQ3407.
  • There are 10 product codes affected.
  • All the affected product codes are currently suspended.
  • Unfortunately, there are no alternatives available.
  • We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
  • Customers are advised to view the online catalogue for products they deem suitable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • Customers to work with their representatives daily to review back orders and alternatives to mitigate the impact of any disruption
  • The supply issue is anticipated to be resolved depending on the product.
  •  Please see the timescales below:
NPC MPC Comments from Supplier and Recovery Date
FAM3258 KCFW-10.0-35-45-RB-HFANL0-HC 3 August 2023
FRH431 KCFW-4.0-18/35-45-RB-ANL0-HC 10 July 2023
FRM7241 FOV535-35-80-9-20 24 July 2023
FRM7243 FOV535-35-80-9-40 10 July 2023
FRM8671 ZIV6-125-12-8.0 05 July 2023
FRN1056 MWCE-18-14-10-NESTER 04 July 2023
FRN1102 MWCE-35-14-8-NESTER 10 July 2023
FRN1454 MWCE-35-7-6-NESTER 25 July 2023
FRN1938 MWCE-35-14-14-NESTER 23 October 2023
FRN1940 MWCE-35-14-20-NESTER 23 October 2023
  • Customers are advised to log onto our website to view the product listing for further information on the affected product codes.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to monitor the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Change:

  • The supplier Cook has informed us of a supply issue with some products as part of the FLEXOR HIGH FLEX ANSEL, FLEXOR ANSEL, FORMULA 535, ZILVER 635, NESTER and ZENITH CMD ranges.
  • There are 11 product codes affected.
  • The supply issue is due to raw material shortage.

Impact:          

  • The affected product codes are currently unavailable to order.
  • Unfortunately, there are currently no identified alternatives available. Customers are advised to view the online catalogue for products they deem suitable.
  • We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved dependant on the product. Please see below timescales.
  • Customers should work with their representatives daily to review backorders and alternatives to mitigate the impact of any disruption.
NPC MPC Expected Recovery Date
FAM3258 KCFW-10.0-35-45-RB-HFANL0-HC 3 August 2023
FRH431 KCFW-4.0-18/35-45-RB-ANL0-HC 10 July 2023
FRM7241 FOV535-35-80-9-20 24 July 2023
FRM7243 FOV535-35-80-9-40 10 July 2023
FRM8671 ZIV6-125-12-8.0 5 July 2023
FRN1056 MWCE-18-14-10-NESTER 4 July 2023
FRN1102 MWCE-35-14-8-NESTER 10 July 2023
FRN1454 MWCE-35-7-6-NESTER 25 July 2023
FRN1938 MWCE-35-14-14-NESTER 23 October 2023
FRN1940 MWCE-35-14-20-NESTER 23 October 2023
FRQ3407 AAA-REINFORCED-FEN-PROX 14 August 2023

Next Steps:              

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes.
  • The continuing supply issue is being monitored in conjunction with the supplier and we will continue to monitor the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these products we advise you to consult your own clinical experts for any alternatives sourced to ensure suitability for your organisations use of these products.

Downloads ▼

  • 2162 Cook Product Listing with Alternatives 23 June 2023

    An Excel file showing the product listing with alternatives for ICN 2162.
    Login to view the downloads