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Supply Issues Essity Hand Towels MRT120 MRT115 (ICN 2036)

Important Customer Notice Resolved

Ref: 2023/2036 ICN Number: 2036

 

  • The supplier Essity has informed us that this supply issue is now resolved.
  • Both product codes are now available to order through our online catalogue.

Change:

  • The supplier Essity has informed us of a supply issue with its Hand Towel products.
  • The two product codes affected are:
    • MRT120 – Towel hand paper 2 ply 212mm x 255mm white sleeve of 150 towels per sleeve
    • MRT115 – Towel hand paper 2 ply 210 x 340mm premium white 100 sheets per sleeve.
  • The supply issue is due to increased demand.

Impact:          

  • The affected codes are currently subject to intermittent supply.
  • Potential direct and indirect alternative products are available to order through our online catalogue:
    • MRT115 – Towel hand paper 2 ply 210 x 340mm premium white 100 sheets per sleeve
    • MRT120 – Towel hand paper 2 ply 212mm x 255mm white sleeve of 150 towels per sleeve
    • MRT85011 – Towel hand paper 1 ply 213x230mm white 200 sheets per sleeve.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 13 April 2023.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect and direct alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 2036 Essity Product Listing with Alternatives 14 February 2023

    An Excel file showing the product listing with alternatives for ICN 2036.
    Login to view the downloads