Supply Issues Essity Hand Towels MRT120 MRT115 (ICN 2036)
Important Customer Notice Resolved
Ref: 2023/2036
ICN Number: 2036
- The supplier Essity has informed us that this supply issue is now resolved.
- Both product codes are now available to order through our online catalogue.
Change:
- The supplier Essity has informed us of a supply issue with its Hand Towel products.
- The two product codes affected are:
- MRT120 – Towel hand paper 2 ply 212mm x 255mm white sleeve of 150 towels per sleeve
- MRT115 – Towel hand paper 2 ply 210 x 340mm premium white 100 sheets per sleeve.
- The supply issue is due to increased demand.
Impact:
- The affected codes are currently subject to intermittent supply.
- Potential direct and indirect alternative products are available to order through our online catalogue:
- MRT115 – Towel hand paper 2 ply 210 x 340mm premium white 100 sheets per sleeve
- MRT120 – Towel hand paper 2 ply 212mm x 255mm white sleeve of 150 towels per sleeve
- MRT85011 – Towel hand paper 1 ply 213x230mm white 200 sheets per sleeve.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 13 April 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect and direct alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.