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Supply Issues Essity TENA Multiple Products (ICN 1736)

Important Customer Notice Resolved

Ref: 2022/1736 ICN Number: 1736
  • The supplier Essity has informed us that the supply issue with its TENA products has been resolved.
  • All previously affected product codes are now available to order through our online catalogue.
  • The supplier Essity UK Ltd has informed us of an update to the product codes affected by this issue.
  • One of the previously affected products is now back in stock and available to order:
    • CFP1861 – All-in-one pads absorbency band D17 XL 120-160cm (Textile Back Sheet)
  • Two previously affected product codes remain suspended:
    • CFP1862 – All-in-one pads absorbency band D18 XL 120-160cm (Textile Back Sheet)
    • CFP1863 – All-in-one pads absorbency band D20 XL 120-160cm (Textile Back Sheet).
  • Please see our Downloads section to refer to the product listing for further information on the affected product codes and indirect alternatives.
  • The supplier Essity TENA has informed us of an update to the product codes affected by this issue.
  • Two of the previously affected products are now back in stock and available to order:
    • CXN426 – Paediatric Nappy 2-5KG and
    • CFP1847 – All-in-one pads absorbency band D16 Large 100-155cm (PE Backed).
  • A further two products are now affected by the supply issue and currently suspended:
    • CFP1861 – All-in-one pads absorbency band D17 XL 120-160cm (Textile Back Sheet)
    • CFP1862 – All-in-one pads absorbency band D18 XL 120-160cm (Textile Back Sheet).
  • One previously affected product code remains suspended:
    • CFP1863 – All-in-one pads absorbency band D20 XL 120-160cm (Textile Back Sheet).
  • Please see our Downloads section to refer to the product listing for further information on the affected product codes and indirect alternatives.
  • One of the previously affected products is now back in stock and available to order:
    • CFP1847 – All-in-one pads absorbency band D16 Large 100-155cm (PE Backed).
  • The two remaining codes are currently suspended:
    • CFP1863 – All-in-one pads absorbency band D20 XL 120-160cm (Textile Back Sheet)
    • CXN426 – Paediatric Nappy 2-5KG.
  • There is currently no confirmed resolution date for the supply issue, however Essity are trying to mitigate the situation by taking various actions, such as increasing capacity at all sites.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Change:

  • The supplier Essity has informed us of a supply issue with three of its TENA products.
  • The three product codes affected are:
    • CFP1847 – All-in-one pads absorbency band D16 Large 100-155cm (PE Backed)
    • CFP1863 – All-in-one pads absorbency band D20 XL 120-160cm (Textile Back Sheet)
    • CXN426 – Paediatric Nappy 2-5KG.
  • Due to the ongoing disruption of supply, this is likely to affect further codes in the future.
  • The supply issue is due to a complex supply chain, impacted by the global pandemic, raw material shortages, and a lack of European drivers.

Impact:

  • The affected codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • Please see our Downloads section to refer to the product listing for further information on the affected product codes.
  • There is currently no confirmed resolution date for the supply issue, however Essity are trying to mitigate the situation by taking various actions, such as increasing capacity at all sites.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1736 Essity Product Listing with Alternatives 1 September 2022

    An Excel file showing the product listing and alternative products for ICN 1736.
    Login to view the downloads