Supply Issues Essity UK Ltd Disposable and Washable Continence Care Products CFP4429 (ICN 2770)
Important Customer Notice Update
Ref: 2024/2770
ICN Number: 2770
- The supply issue with Disposable and Washable Continence Care products from Essity UK Ltd has improved.
- One product code is no longer suspended but is now subject to intermittent supply:
- CFP4429 – Belt product for moderate to heavy incontinence D17 XL 105-153cm (Textile back sheet).
- One product code remains affected in total.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- The supply issue is now anticipated to be resolved by 17 February 2025.
Change:
- The supplier Essity UK Ltd has informed us of a supply issue with its Disposable and Washable Continence Care products.
- One product code is affected in total:
- CFP4429 – Belt product for moderate to heavy incontinence D17 XL 105-153cm (Textile back sheet).
- The supply issue is due to supplier manufacturing issues.
Impact:
- The affected product is currently suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is anticipated to be resolved by 17 January 2025.
Next Steps:
- Customers are advised to log into our website to view the affected product and potential indirect alternative products.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.