Skip to main content

Supply Issues Flexicare Medical Ltd Respiratory Solutions Multiple Products (ICN 2702)

Important Customer Notice Update

Ref: 2024/2702 ICN Number: 2702

  • The supply issue with multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
  • One product code is now available to order through our online catalogue:
    • FDD2805 – Oxygen Facemask Medium Concentration with Co2 Monitoring.
  • One further product code is now affected and subject to intermittent supply:
    • FDD539 – Facemask aerosol adult.
  • Seven product codes remain suspended and unavailable to order:
    • FDD2806 – Oxygen Facemask Medium Concentration with Co2 Monitoring
    • FDD2807 – Nasal Cannula with Co2 Monitoring
    • FDD3313 – Nasal Cannula with Co2 Monitoring
    • FDD958 – Oxygen Facemask High Concentration
    • FDE027 – Nebuliser chamber kit
    • FDE102 – Oxygen Facemask Medium Concentration
    • FAK074 – Oxygen Facemask Medium Concentration.
  • One product code is no longer suspended but subject to intermittent supply:
    • FDD157 – Venturi valve.
  • Nine product codes are now affected in total.
  • Potential direct and indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • Please note, two indirect alternatives are currently suspended and unavailable to order:
    • FDD536 and FDE034.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is now anticipated to be resolved by 28 February 2025.

Download our publications ▼

  • 2702 Flexicare Medical Product Listing with Alternatives 15 January 2025

    An Excel file showing the product listing with alternatives for ICN 2702.
    Login to view the downloads