Supply Issues Flexicare Medical Ltd Respiratory Solutions Multiple Products (ICN 2702)
Important Customer Notice Update
Ref: 2024/2702
ICN Number: 2702
- The supply issue with multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
- One product code is now available to order through our online catalogue:
- FDD2805 – Oxygen Facemask Medium Concentration with Co2 Monitoring.
- One further product code is now affected and subject to intermittent supply:
- FDD539 – Facemask aerosol adult.
- Seven product codes remain suspended and unavailable to order:
- FDD2806 – Oxygen Facemask Medium Concentration with Co2 Monitoring
- FDD2807 – Nasal Cannula with Co2 Monitoring
- FDD3313 – Nasal Cannula with Co2 Monitoring
- FDD958 – Oxygen Facemask High Concentration
- FDE027 – Nebuliser chamber kit
- FDE102 – Oxygen Facemask Medium Concentration
- FAK074 – Oxygen Facemask Medium Concentration.
- One product code is no longer suspended but subject to intermittent supply:
- FDD157 – Venturi valve.
- Nine product codes are now affected in total.
- Potential direct and indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- Please note, two indirect alternatives are currently suspended and unavailable to order:
- FDD536 and FDE034.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 28 February 2025.
- The supply issue with multiple Respiratory Solutions products from Flexicare Medical Ltd is continuing.
- Five further product codes are now suspended and unavailable to order:
- FDD958 – Oxygen Facemask High Concentration
- FDD3313 – Nasal Cannula with Co2 Monitoring
- FDE102 – Oxygen Facemask Medium Concentration
- FDD2807 – Nasal Cannula with Co2 Monitoring
- FDE027 – Nebuliser chamber kit.
- Four product codes remain suspended and unavailable to order:
- FDD2805 – Oxygen Facemask Medium Concentration with Co2 Monitoring
- FDD2806 – Oxygen Facemask Medium Concentration with Co2 Monitoring
- FDD157 – Venturi valve
- FAK074 – Oxygen Facemask Medium Concentration.
- Nine product codes are now affected in total.
- Potential direct and indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- One indirect alternative is now currently suspended and unavailable to order:
- FDE034.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 31 January 2025.
- The supply issue with Oxygen Facemask products from Flexicare Medical Ltd is continuing.
- Two further product codes are now suspended and unavailable to order:
- FDD157 – Venturi valve
- FAK074 – Oxygen Facemask Medium Concentration.
- Two product codes remain suspended and unavailable to order:
- FDD2805 – Oxygen Facemask Medium Concentration with Co2 Monitoring
- FDD2806 – Oxygen Facemask Medium Concentration with Co2 Monitoring.
- Four product codes are now affected in total.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
- We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 17 January 2025.
Change:
- The supplier Flexicare Medical Ltd has informed us of a supply issue with its Oxygen Facemask products.
- The two product codes are affected are:
- FDD2805 – Oxygen Facemask Medium Concentration with Co2 Monitoring
- FDD2806 – Oxygen Facemask Medium Concentration with Co2 Monitoring.
- The supply issue is due to shipping delays.
Impact:
- The affected codes are currently suspended and unavailable to order.
- A potential indirect alternative product is available to order through our online catalogue:
- FDD2803 – Oxygen Facemask Medium Concentration with Co2 Monitoring.
- However, this product may also be subject to intermittent supply.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternative.
- The supply issue is anticipated to be resolved by 20 December 2024.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative product.
- We will update the ICN when we have further information.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.