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Supply Issues Gama Healthcare Ltd Hexiprep Products (ICN 1894)

Important Customer Notice Supply Issues

Ref: 2022/1894 ICN Number: 1894


  • The supplier Gama Healthcare Ltd has informed us of a supply issue with its Hexiprep product.
  • There is one product affected:
    • DMK004 – Skin Disinfectant Licensed Medicines – 2% Chlorhexidine in 70% Alcohol Sterile Wipe 100mm x 100mm Individual Sachet – (non-returnable).
  • The supply issue is due to a challenge with Hexiprep’s primary independent testing house.


  • The affected product code is currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads Section to access the product listing for further information on the affected product code and the potential alternatives.
  • Customers should be reassured that we are working with a new independent testing house to accelerate the return of Hexiprep stock.
  • The supply issue is anticipated to be resolved by 28 February 2023.
  • We are working closely with the supplier and inventory to obtain regular updates and will update this ICN as soon as we have further information.

Next Steps:               

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If customers require further support with alternatives, the supplier is available and committed to supporting customers during this time.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor. 

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.


Downloads ▼

  • 1894 Product Listing with Alternatives 29 November 2022

    An Excel file showing the product listing with alternatives for ICN 1894.
    Login to view the downloads