Supply Issues Insight Health Limited Skin Cleansing and Disinfection Products DMK000 (ICN 2313)
Important Customer Notice Update
Ref: 2023/2313
ICN Number: 2313
- The supply issue with Skin Disinfectant products from Insight Health Limited is continuing.
- One product code remains affected in total.
- The affected product code remains suspended and unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is now anticipated to be resolved by 18 December 2023.
Change:
- The supplier Insight Health Limited has informed us of a supply issue with their Skin Disinfectant product, DMK000 – Skin Disinfectant Licensed Medicines.
- One product code is affected in total.
- Due to an unanticipated increase in demand, Insight Health Limited has experienced some disruption in supply that is expected to last around four weeks.
Impact:
- DMK000 is available however it is subject to intermittent supply.
- To support demand, a previously discontinued product MRB561 – Skin Disinfectant Licensed Medicines, has temporarily been re-instated and brought into stock.
- This will be able to be purchased at the same cost as the affected product code, DMK000.
- Additional stock of MRB303 – Skin Disinfectant Licensed Medicines has also been brought into stock to assist with demand.
- Potential indirect alternative products are available to order through our online catalogue:
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
Next Steps:
- This is a licensed medicinal product and has limited alternatives.
- The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.