Supply Issues Kapitex Healthcare Tracheostomy Tubes Multiple Products (ICN 1548)

Important Customer Notice Resolved

Ref: 2022/1548 ICN Number: 1548
  • Updates for these products will now be provided on ICN 1757.
  • Please see our Useful Links section for further information.
  • The supply issue is still ongoing and is anticipated to be resolved by late April 2022.


  • The supplier Kapitex Healthcare has informed us of a supply issue with its Tracheostomy Tubes.
  • There are 56 product codes affected.
  • The Supply Issue is due to a shortage of raw materials resulting in exceeded delivery times.
  • Please note Kapitex are not ceasing supply; supply is still on-going for all codes in scope. However, the delivery Estimated Time of Arrival (ETA) has been pushed from 40 days to 60-65 days from the order being placed.


  • The affected products codes are available to order whilst stocks last. Kapitex Healthcare has a limited availability of stock holding of all codes in scope.
  • Once the stock holdings have been depleted this is when the 60–65 day time lead will then come into play.
  • Potential direct and indirect alternatives are in scope of being mapped via NHSE/I and NHS Supply Chain Clinicians. Due to the on-going issues with raw materials this is affecting other suppliers.
  • An update to the ICN will be provided once we have further information regarding the alternative product codes.
  • Please refer to the product listing below for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by March/ April 2022.

Next Steps:

  • Customers are advised to await clinical input for alternatives and if an order is critical please reach out to your controller / buyer in the first instant.
  • Customers are advised to contact their dedicated Customer Relationship Manager for further information.

Downloads ▼

  • 1548 Kapitex Product Listing

    An Excel file detailing the affected product codes for ICN 1548.
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