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Supply Issues Medela UK Limited Infant Feeding Accessories FFK128 and FKQ097 (ICN 1844)

Important Customer Notice Update

Ref: 2022/1844 ICN Number: 1844
  • The supplier Medela UK Ltd has informed us that the supply issue with its Infant Feeding Accessories is ongoing.
  • Two product codes are affected in total.
  • FFK128 is now available to order through our online catalogue but does remain subject to intermittent supply and there are no alternative products available.
  • FKQ097 is now delisted, alternatives are available.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 12 August 2023.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

  • The supplier Medela UK Ltd has informed us that the supply issue with some of its key Infant Feeding Accessories products has improved.
  • Three of the previously affected product codes are now available from our online catalogue:
    • FFK188, FKQ067, and FKQ1014.
  • There are two affected product codes in total.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • Please note FFK128 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
  • The supply issue is anticipated to be resolved by 31 May 2023.
  • The supplier Medela UK Ltd has informed us that the supply issue with some of its key Infant Feeding Accessories products is still ongoing.
  • Three additional product codes are now affected:
    • FKQ1014, FKQ067, FFK128.
  • There are five product codes affected in total.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 30 April 2023.

 

  • Two of the previously affected product codes are now available to order:
    • FAX030 and FAX032.
  • A further product code is now suspended and unavailable to order:
    • FFK188.
  • There are now a total of two product codes affected.
  • We have been informed of a discontinuation of two product codes. The affected product codes are available whilst stocks last and will then be delisted from our online catalogue.
    • DMB098 and FKQ1012.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 20 March 2023.
  • There are five product codes that remain affected:
    • DMB098, FAX030, FKQ097, FKQ1012 and FAX032.
  • Potential indirect alternative products for four product codes are available to order through our online catalogue.
    • DMB098, FAX030, FKQ097 and FKQ1012.
    • There are no current alternatives available for product code FAX032.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by the end of February 2023.
  • Two of the previously affected product codes are now available to order:
    • FKQ114 and FKQ116.
  • There are five product codes still affected:
    • DMB098, FAX030, FKQ097, FKQ1012 and FAX032.
  • Potential indirect alternative products for four product codes are available to order through our online catalogue.
    • DMB098, FAX030, FKQ097 and FKQ1012.
    • There are no current alternatives available for product code FAX032.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • Five of the previously affected codes are now available to order
    • FAX034, FAX031, FFK043, FAX035, and FFK169.
  • There are a total of seven products codes still affected.
    • DMB098, FAX030, FKQ097, FKQ1012, FKQ114, FKQ116, and FAX032.
  • Potential indirect alternative products for four product codes are available to order through our online catalogue.
    • DMB098, FAX030, FKQ097 and FKQ1012.
  • There are no current alternatives available for product codes:
    • FKQ114, FKQ116, and FAX032.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supplier Medela UK Ltd has informed us that the supply issue with some of its key Infant Feeding Accessories products is still ongoing.
  • Nine of the previously affected product codes are now available to order:
    • FFK042, FFK188, FKQ037, FKQ067, FKQ068, FKQ1014, FFK119, FKQ115 and FAX033.
  • There remains a total of 12 product codes affected.
  • Potential indirect alternative products for six product codes are available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • As a short-term interim measure customers can purchase directly from Medela and receive partial supply but only if they have stock available.
  • NHS Supply Chain are working collaboratively with Medela to achieve a swift resolution.

We will continue to support customers and update this ICN as information becomes available.

  • The supplier Medela UK Ltd has informed us that the supply issue with some of its key Infant Feeding Accessories products is still ongoing.
  • Nine of the previously affected product codes are now available to order:
    • FFK042, FFK188, FKQ037, FKQ067, FKQ068, FKQ1014, FFK119, FKQ115 and FAX033.
  • There remains a total of 12 product codes affected.
  • Potential indirect alternative products for six product codes are available to order through our online catalogue.
  • Please be aware that some of the alternatives listed on our online catalogue are also affected products: FKQ114, FAX031 and FAX034.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • As a short-term interim measure customers can purchase directly from Medela and receive partial supply but only if they have stock available.
  • NHS Supply Chain are working collaboratively with Medela to achieve a swift resolution.
  • We will continue to support customers and update this ICN as information becomes available.
  • The supplier Medela UK Ltd has informed us that the supply issue with some of its key Infant Feeding Accessories products is still ongoing.
  • A further three product codes are now affected:
    • FKQ116 – Milk Collection Systems One-day Symphony Set Ready-to-use with PersonalFit Breastshield l 27mm
    • FFK043 – Nipple Shields Contact Nipple Shield Medium in Bulk of 50pcs
    • FAX032 – Nipple Shields PersonalFit PLUS Size M.
  • There are now 21 product codes affected.
  • Potential indirect alternative products for 13 product codes are available to order through our online catalogue.
  • Please be aware that some of the alternatives listed on our online catalogue are also affected products: FKQ115, FKQ114, FAX031, FAX034.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • NHS Supply Chain are working collaboratively with Medela to achieve a swift resolution.
  • We will continue to support customers and update this ICN as information becomes available.

Change:

  • The supplier Medela UK Ltd is currently experiencing intermittent supply with some of its key Infant Feeding Accessories products.
  • There are 18 product codes affected.
  • The supply issue was originally caused by raw material shortages and a system upgrade.
  • Medela has taken the decision to suspend certain lines for a short period of time. Please be assured the supplier is working hard to resume normal service and thanks you for your understanding.

Impact:

  • The affected product codes are currently suspended and unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue for the majority of the affected products.
  • Please be aware that some of the alternatives listed on our online catalogue are affected products:
    • FKQ115, FKQ114, FAX031, FAX034.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • Whilst the issues are largely resolved, there is now a backlog of orders to clear and the supplier has increased shipment capacity to do this.
  • The supplier hopes to resume normal service as soon as possible, however the supply issue is anticipated to be ongoing for a period of up to three months.
  • We will update the ICN when we have further information.

Next Steps:

  • Customers are advised to log into our website to review the potential indirect alternative products, taking into account their compatibility.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1844 Medela Product Listing and Delisted with Alternatives 28 June 2023

    An Excel file showing the affected product codes and alternatives for ICN 1844.
    Login to view the downloads