Supply Issues Mediq Healthcare UK Ltd Surgifix Bandage Products (ICN 2697)

• The supply issue with Surgifix Bandage products from Mediq Healthcare UK Limited is now resolved.
• All product codes are now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Surgifix Bandage products from Mediq Healthcare UK Limited is continuing.
• 10 affected product codes are now subject to intermittent supply:
  • EGT001, EGT535, EGT537. EGT539, EGT541, EGT549, EGT002, EGT543, EGT545 and EIJ389.
• One product code remains suspended and unavailable to order:
  • EGT547.
• 11 product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for most of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• Unfortunately, there are still no identified alternatives for EIJ389.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 28 February 2025.

• The supply issue with Surgifix Bandage products from Mediq Healthcare UK Limited is continuing.
• Six affected product codes are now subject to intermittent supply:
• • EGT001, EGT535, EGT537. EGT539, EGT541 and EGT549.
• Five affected product codes are now suspended and unavailable to order:
  • EGT002, EGT543, EGT545, EGT547 and EIJ389.
• 11 product codes remain affected in total.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• Please note, EIJ389, still has no identified alternatives.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 31 January 2025.

Change:

• The supplier Mediq Healthcare UK Ltd has informed us of a supply issue with its Surgifix Bandage products.
• There are 11 product codes affected.
• The supply issue is due to raw material shortage.

Impact:          

• Five affected product codes are currently subject to intermittent supply:
  • EGT001, EGT002, EGT535, EGT549 and EIJ389.
• Six affected product codes are currently suspended and unavailable to order:
  • EGT537, EGT539, EGT541, EGT543, EGT545 and EGT547.
• There are potential indirect alternatives for most of the affected products. These products are available to order through our online catalogue.
• However, some of these products may also be subject to intermittent supply.
• Please note, one affected product, EIJ389, has no identified alternatives.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 31 December 2024.

Next Steps:               

• Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.