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Supply Issues Multiple Suppliers Individual Jam and Honey Multiple Products (ICN 1516)

Important Customer Notice Supply Issues

Ref: 2022/1516 ICN Number: 1516

Change:

  • Due to ongoing issues with raw material shortages, packaging material shortages and production issues, we are seeing major disruption to the supply of the individual portions of Jam and Honey.
  • There are eight product codes affected

Impact:          

  • The affected codes are currently unavailable to order.
  • There is a potential indirect alternative product code available for one of the codes.
  • Unfortunately, for the remaining five affected product codes there are no suitable alternatives to offer at present.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by the end of February 2022.

Next Steps:         

  • Customers are advised to log into our website to view the potential indirect alternative product code.
  • If you have any further questions, please contact your local NHS Supply Chain Food Customer Relationship Manager or Customer Services Advisor.
  • As an alternative solution to the lack of portions packs you can purchase paper medicine pots (FTP150) and decant from larger bottles and serve.

Downloads ▼

  • 1516 Jam and Honey Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1516.
    Login to view the downloads