Supply Issues Multiple Suppliers Natural Spring Water Multiple Products (ICN 1747)
Important Customer Notice Resolved
- The suppliers have informed us that the supply issue with Natural Spring Water Products has been resolved.
- Natural Spring Water Products are now available to order through our online catalogue.
- Multiple suppliers have informed us of a supply issue with their Natural Spring Water Products.
- There are eight product codes affected.
- The supply issue is due to a breakdown in Radnor Hill’s machinery, who are the main water supplier of Cold Beverages. This has had a knock-on effect with other water suppliers, Harrogate Spring Water Ltd and Juiceworks.
- Five products are currently unavailable:
- ACZ081 – Natural Spring Water
- ACZ102 – Natural Spring Water
- ACZ112 – Natural Spring Water
- ACZ116 – Natural Spring Water
- AAN185 – Natural Spring Water.
- Product AAR252 – Natural Water is in intermittent supply.
- Alternative products are available via the MTD and MTFS framework. Please contact your local Foodbuy Account Manager for the further details.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes.
- The supply issue is anticipated to be resolved by end of August 2022.
- Customers are advised to only order what they need of the lines during this disruption.
- If you have any further questions, please contact your local NHS Supply Chain Food Account Manager or Customer Services Advisor.