Skip to main content

Supply Issues Multiple Suppliers Office Supplies Range Multiple Products (ICN 1546)

Important Customer Notice Resolved

Ref: 2022/1546 ICN Number: 1546
  • Updates for these products will now be provided on ICN 1412.
  • Please see our Useful Links section for further information.


  • There are some supply issues within the Office Supplies range, predominantly those supplied by Banner and Lyreco, but other suppliers may be impacted.
  • This is due to a number of factors impacting the office supplies market including:
    – delays from the Far East due to cost and availability of containers, change in shipping routes, increased lead times.
    – failed deliveries to the suppliers due to the availability of delivery drivers
    – price challenges which the suppliers are negotiating
    – change in custom regulations in the EU which came into effect at the start of the year
    – increase in demand where manufacturing is struggling to meet requirements.


  • Currently there are a number of products on suspension due to either manufacturing availability, productions shortages, raw material shortages or transportation delays, but this is changing on a frequent basis as product becomes available to our suppliers for NHS Supply Chain to order.
  • In addition, a number of product codes are currently suspended and have been delisted from the catalogue.
  • See our Downloads ▼ section to access the product listing with information on the affected products and available alternatives.
  • The product listing will be updated weekly as products become available or are identified for suspension or delisting. Alternatives will be made available where possible for any lines suspended or delisted.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Downloads ▼

  • 1546 Office Supplies Delisted Products with Alternatives

    An Excel file detailing the delisted products for ICN 1546.
    Login to view the downloads
  • 1546 Office Supplies Product Listing with Alternatives

    An Excel file detailing the affected product codes for ICN 1546.
    Login to view the downloads