Supply Issues Multiple Suppliers Robinsons Soft Drains (ICN 2048)
Important Customer Notice Update
Ref: 2023/2048
ICN Number: 2048
- The supply issue with Robinsons Soft Drains is ongoing.
- Seven product codes are being threshold managed and are subject to Protect Demand Management. The affected product codes are available to order. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS:
- FWX304, FWX305, FWX306, FWX307, FWX308, FWX309 and FWX310.
- Three affected product codes are suspended and unavailable to order from the catalogue:
- FWX1196, FWX1200 and FWX311.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- 22 product codes remain affected in total.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and we will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 30 November 2023.
- The supply issue is with Robinsons Soft Drains is ongoing.
- Three product codes are being threshold managed and are subject to Protect Demand Management. The affected product codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS:
- FWX304, FWX305 and FWX306.
- Six affected product codes are suspended and unavailable to order:
- FWX1200, FWX1209, FWX1210, FWX308, FWX309 and FWX310.
- 14 affected product codes are subject to intermittent supply.
- 22 product codes are affected in total.
- As an interim measure NHS Supply Chain has secured seven new product codes which will be available by 28 July 2023 to order through NHS Supply Chain:
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- FWX1136, FWX1137, FWX1138, FWX1125, FWX1139, FWX1140 and FWX1141.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and we will update this ICN as soon as we have further information.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
- The supply issue with Robinsons Soft Drains is ongoing.
- Four product codes remain suspended and unavailable to order:
- FWX307, FWX308, FWX309, FWX311.
- Four product codes are now being threshold managed and are subject to Protect Demand Management. The affected product codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS.
- FWX304, FWX305, FWX306 and FWX310.
- Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
- 22 product codes are affected in total.
- 14 affected product codes are subject to intermittent supply.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- We will continue to review the stock to minimise further disruption and we will update this ICN as soon as we have further information.
- The supply issue is now anticipated to be resolved by 28 July 2023.
- Multiple Suppliers have informed us the supply issue is ongoing.
- One of the previously affected codes is now available to order through NHS Supply Chain. However, it is subject to Protect Demand Management due to intermittent supply:
- FWX308 – Gravity/passive (Robinson-type) complete system.
- There are now three product codes subject to Protect Demand Management in total. Trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS:
- FWX304, FWX305 and FWX308.
- There are 22 product codes affected in total.
- Nine of the affected codes are now suspended and unavailable to order:
- FWX1195, FWX1196, FWX1200, FWX1207, FWX1209, FWX306, FWX307, FWX309, FWX311
- The remaining 13 of the affected product codes are currently subject to intermittent supply.
- Potential alternative products are available to order for some of the affected product codes however, some of these products may also become subject to intermittent supply with the increase in demand.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is now anticipated to be resolved by 19 June 2023.
- Multiple Suppliers have informed us the supply issue is ongoing.
- One additional code is now affected and is currently available however it is subject to intermittent supply.
- FWX305 – Gravity/passive (Robinson-type) complete system.
- There are 22 product codes affected in total.
- FWX305 and FWX304 are both subject to Protect Demand Management and are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity or “threshold” to ensure a fair supply of available stock across the NHS.
- Eight of the affected codes are now suspended and unavailable to order:
- FWX1207, FWX1209, FWX1210, FWX306, FWX307, FWX309, FWX311, and FWX308.
- The supply issue is now anticipated to be resolved by 19 June 2023.
- Multiple Suppliers has informed us the supply issue is ongoing.
- The supply issue is now anticipated to be resolved by 5 May 2023.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue with Robinsons Soft Drains is ongoing.
- Further potential alternative product codes have been sourced and have been updated on the product listing.
- Where no potential alternative is listed, please assess the clinical suitability of other sizes that are available.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
Change:
- Multiple suppliers have informed us of a supply issue with their Robinsons Soft Drains.
- There are 21 product codes affected.
- The supply issue is due to global raw material
Impact:
- The affected product codes are currently subject to intermittent supply.
- Product codes may be added and removed from suspension and demand management until the issue is resolved. This ICN will be updated as soon as we know more information.
- Potential indirect alternative products are available to order through our online catalogue for most product codes.
- Further alternatives are being sourced and will be updated as soon as available.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 14 April 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.