Supply Issues Multiple Suppliers Robinsons Soft Drains (ICN 2048)
Important Customer Notice Update
Ref: 2023/2048
ICN Number: 2048
- The supply issue with Robinsons Soft Drains is ongoing.
- Further potential alternative product codes have been sourced and have been updated on the product listing.
- Where no potential alternative is listed, please assess the clinical suitability of other sizes that are available.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
Change:
- Multiple suppliers have informed us of a supply issue with their Robinsons Soft Drains.
- There are 21 product codes affected.
- The supply issue is due to global raw material
Impact:
- The affected product codes are currently subject to intermittent supply.
- Product codes may be added and removed from suspension and demand management until the issue is resolved. This ICN will be updated as soon as we know more information.
- Potential indirect alternative products are available to order through our online catalogue for most product codes.
- Further alternatives are being sourced and will be updated as soon as available.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 14 April 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.