Supply Issues Nairobi Coffee and The Tea Co Ltd Hot Beverages (ICN 1998)
Important Customer Notice Resolved
Ref: 2023/1998
ICN Number: 1998
- The supplier Nairobi Coffee and The Tea Co Ltd has informed us that this supply issue is now resolved.
- All product codes are now available to order through our online catalogue.
Change:
- The supplier Nairobi Coffee and The Tea Co Ltd have informed us of a supply issue with their Hot Beverage products.
- Five product codes are affected:
- ACN035 – White Tea in Cup x25
- ACN037 – Decaf Coffee in CupWhite x25
- ACN038 – Tomato Soup in Cup x25
- ACN039 – Beefy Drink in Cup Bovril x25
- ACN040 – Coffee White in Cup x25.
- The supply issue is due to manufacturing delays.
Impact:
- The affected product codes are currently unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- There are no alternatives available for ACN039.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 31 March 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.