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Supply Issues Nairobi Coffee and The Tea Co Ltd Hot Beverages (ICN 1998)

Important Customer Notice Resolved

Ref: 2023/1998 ICN Number: 1998

 

  • The supplier Nairobi Coffee and The Tea Co Ltd has informed us that this supply issue is now resolved.
  • All product codes are now available to order through our online catalogue.

Change:

  • The supplier Nairobi Coffee and The Tea Co Ltd have informed us of a supply issue with their Hot Beverage products.
  • Five product codes are affected:
    • ACN035 – White Tea in Cup x25
    • ACN037 – Decaf Coffee in CupWhite x25
    • ACN038 – Tomato Soup in Cup x25
    • ACN039 – Beefy Drink in Cup Bovril x25
    • ACN040 – Coffee White in Cup x25.
  • The supply issue is due to manufacturing delays.

Impact:          

  • The affected product codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue.
  • There are no alternatives available for ACN039.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 March 2023.

Next Steps:              

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 1998 Nairobi Product Listing with Alternatives 26 January 2023

    An Excel file showing the product listing with alternatives for ICN 1998.
    Login to view the downloads