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Supply Issues Nutricia (Danone) Adult ONS and Enteral Tube Feeds Multiple Products (ICN 1812)

Important Customer Notice Update

Ref: 2022/1812 ICN Number: 1812
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • A further 15 product codes are now impacted by the supply issue and subject to intermittent supply.
  • There are now a total of 35 affected product codes.
  • See our Downloads section to access the updated product listing for further information on the affected product codes.
  • The supply issue is now anticipated to be resolved by 31 January 2023.
  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The supply issue due to material shortages for Adult ONS and Enteral Tube Feeds is ongoing.
  • The supplier has informed us that:
    • Two previously affected product codes are now available to order, ABX726 and ABX838.
    • A further three product codes are now impacted by the supply issue and subject to intermittent supply, ABX705, ABX761 and ABX772.
  • See our Downloads section to access the updated product listing for further information on the affected product codes.
  • The supply issue is now anticipated to be resolved by 31 October 2022.
  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Change:

  • The supplier Nutricia (Danone) has informed us of a supply issue with a number of its Adult Oral Nutritional Supplements and Enteral Tube Feeds.
  • There are 19 product codes affected.
  • The supply issue is due to material shortages.

Impact:          

  • The affected product codes are currently subject to intermittent supply.
  • There are currently no identified alternative products available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by 30 September 2022.

Next Steps:               

  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisation’s use of these products.

Downloads ▼

  • 1812 Danone Nutricia Product Listing 10 November 2022

    An Excel file detailing the affected product codes for ICN 1812.
    Login to view the downloads