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Supply Issues Nutricia (Danone) Adult ONS and Enteral Tube Feeds Multiple Products (ICN 1812)

Important Customer Notice Resolved

Ref: 2022/1812 ICN Number: 1812

 

  • The supplier Danone Nutricia Ltd (Medical) has informed us that this supply issue is now resolved.
  • All product codes are now available to order through our online catalogue.
  • This ICN is now closed.
  • The supplier Danone Nutricia Ltd (Medical) has informed us that the supply issue with its Oral Nutritional Supplements is ongoing.
  • 15 product codes are now available to order through our online catalogue:
    • ABX148, ABX434, ABX673, ABX696, ABX708, ABX742, ABX935, ABX425, ABX427, ABX657, ABX663, ABX773, ABX808, ABX838 and ABX008.
  • Six further product codes are now unavailable to order:
    • ABX655, ABX731, ABX806, ABX837, ABX842 and ABX938.
  • One product code remains suspended, FWM2363.
  • 16 product codes are affected in total.
  • All of the affected product codes are subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.
  • The supplier Danone Nutricia Ltd (Medical) has informed us that the supply issue with its Oral Nutritional Supplements is ongoing.
  • Two additional product codes are now suspended and unavailable to order:
    • FWM2368 and ABX008.
  • 25 product codes are affected in total.
  • The affected product codes remain subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

  • The supplier Danone Nutricia Ltd (Medical) has informed us that the supply issue with its Oral Nutritional Supplements is improving.
  • 17 product codes are now available to order through our online catalogue:
    • ABX023, ABX030, ABX419, ABX422, ABX424, ABX426, ABX655, ABX689, ABX706, ABX714, ABX761, ABX786, ABX816, ABX823, ABX824, ABX826, ABX831.
  • 10 further product codes are now affected and unavailable to order:
    • ABX148, ABX434, ABX673, ABX696, ABX708, ABX742, ABX767, ABX779, ABX827, ABX935.
  • 23 product codes are affected in total.
  • The affected product codes are subject to intermittent supply.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • ABX434 currently has no potential alternative products available to order through our online catalogue, however, we are in the process of sourcing these.
  • We do not currently have a resolution date for the supply issue, and we will update the ICN as soon as we have further information.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Seven of the previously affected product codes are now available to order from our online catalogue:
    • ABX148, ABX245, ABX691, ABX707, ABX708, ABX811, and ABX827.
  • 13 additional product codes are now affected and are subject to intermittent supply:
    • ABX419, ABX425, ABX427, ABX655, ABX657, ABX663, ABX727, ABX789, ABX808, ABX816, ABX823, ABX824, and ABX838.
  • Two of the previously affected product codes are currently suspended and unavailable to order:
    • ABX023 and ABX030.
  • The remaining 15 of the previously affected product codes are still subject to intermittent supply.
    • ABX422, ABX424, ABX426, ABX688, ABX689, ABX706, ABX714, ABX761, ABX773, ABX786, ABX825, ABX826, ABX831, ABX839, and ABX937.
  • There are 30 product codes affected in total.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Three of the previously affected product codes are now available to order:
    • ABX644, ABX734 and ABX808.
  • Eight additional product codes are now affected and subject to intermittent supply:
    • ABX708 – Oral Nutritional Supplement – Paediatric 200ml – Multi Fibre Bottle Chocolate
    • ABX937 – Oral Nutritional Supplement – Adult 200ml – 2kcal Vanilla
    • ABX424 – Oral Nutritional Supplement – Adult 125ml – Nutritional supplement milk shake style energy dense greater than 2kcals bottle forest fruit
    • ABX426 – Oral Nutritional Supplement – Adult 125ml – Nutritional supplement milk shake style energy dense greater than 2kcals bottle vanilla (6 packs of 4 bottles)
    • ABX706 – Enteral Tube Feed – Adult 1000ml
    • ABX761 – Oral Nutritional Supplement – Adult 200ml – Bottle Strawberry
    • ABX773 – Enteral Tube Feed – Adult 1000ml – Protein Plus Energy
    • ABX831 – Enteral Tube Feed – Adult 500ml – Protein Plus Multi Fibre.
  • There are a total of 24 product codes affected and subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Eight of the previously affected product codes are now available to order:
    • ABX005, ABX426, ABX694, ABX715, ABX762, ABX773, ABX824, and ABX940.
  • There are 19 product codes affected in total.
  • Eight additional product codes are now affected and subject to intermittent supply:
    • ABX030 – Oral Nutritional Supplement – Adult
    • ABX245 – Oral Nutritional Supplement – Adult
    • ABX422 – Oral Nutritional Supplement – Adult
    • ABX688 – Oral Nutritional Supplement – Dysphagia
    • ABX691 – Enteral Tube Feed – Adult
    • ABX825 – Oral Nutritional Supplement – Adult
    • ABX826 – Enteral Tube Feed – Adult
    • ABX827 – Enteral Tube Feed – Paediatric.
  • All the affected product codes are subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • Unfortunately, we do not currently have a resolution date for the supply issue, we will update the ICN as soon as we have further information.

 

  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Four of the previously affected product codes are now available to order:
    • ABX696, ABX827, ABX831 and ABX826.
  • However, a further five product codes are now affected:
    • ABX839 – Enteral Tube Feed – Adult 500ml – Multi Fibre
    • ABX773 – Enteral Tube Feed – Adult 1000ml – Protein Plus Energy
    • ABX715 – Enteral Tube Feed – Adult 1500ml – Soya Multi Fibre
    • ABX689 – Oral Nutritional Supplement – Paediatric 125ml – Compact Multi Fibre Strawberry
    • ABX707 – Enteral Tube Feed – Paediatric 200ml – Bottle.
  • There are 19 product codes affected in total.
  • All of the affected product codes are subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is still anticipated to be resolved by 31 May 2023.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • A further six products codes are now affected:
    • ABX023 – Oral Nutritional Supplement – Adult
    • ABX696 – Oral Nutritional Supplement – Paediatric
    • ABX714 – Oral Nutritional Supplement – Adult
    • ABX811 – Enteral Tube Feed – Paediatric
    • ABX827 – Enteral Tube Feed – Paediatric
    • ABX831 – Enteral Tube Feed – Adult.
  • There are 18 product codes affected in total.
  • All the affected product codes are subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is still anticipated to be resolved by 31 May 2023.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • 17 product codes are now available to order however they are subject to intermittent supply:
    • ABX772, ABX707, ABX427, ABX419, ABX761, ABX706, ABX695, ABX834, ABX831, ABX705, ABX728, ABX746, ABX807, ABX687, ABX936, ABX642, and ABX641.
  • Five product codes are now affected and unavailable to order:
    • ABX005 – Oral Nutritional Supplement – Adult
    • ABX148 – Oral Nutritional Supplement – Adult
    • ABX426 – Oral Nutritional Supplement – Adult
    • ABX808 – Enteral Tube Feed – Adult
    • ABX786 – Oral Nutritional Supplement – Paediatric.
  • There are 12 product codes now affected in total.
  • Seven of the remaining codes are still subject to intermittent supply:
    • ABX734, ABX940, ABX824, ABX694, ABX762, ABX826, ABX644.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is still anticipated to be resolved by 31 May 2023.

 

  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Five product codes are now available to order:
    • ABX424, ABX838, ABX786, ABX732, ABX830.
  • Seven new product codes are now unavailable to order:
    • ABX728, ABX746, ABX807, ABX687, ABX936, ABX642, ABX641.
  • There are 24 product codes affected in total which are subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 31 May 2023.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • Nine product codes are now available to order:
    • ABX422, ABX839, ABX691, ABX697, ABX815, FSW168, ABX666, ABX827 and ABX689.
  • Six new product codes are now affected:
    • ABX424, ABX734, ABX772, ABX838, ABX707, ABX786.
  • There are 22 product codes affected in total which are subject to intermittent supply.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 31 May 2023.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • 11 product codes are now available to order through our online catalogue.
  • 24 new products are now affected and unavailable to order.
  • There are 25 product codes affected in total.
  • All product codes have indirect alternatives available, apart from ABX834.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 16 April 2023.
  • The supply issue with Adult ONS and Enteral Tube Feeds has improved.
  • 30 of the previously affected codes are now available to order.
  • Seven new product codes are currently unavailable to order.
  • There are now 12 product codes affected in total.
  • See our Downloads section to access the updated product listing for further information on the affected product codes.
  • The supply issue is now anticipated to be resolved by 16 April 2023.
  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The supply issue with Adult ONS and Enteral Tube Feeds is ongoing.
  • A further 15 product codes are now impacted by the supply issue and subject to intermittent supply.
  • There are now a total of 35 affected product codes.
  • See our Downloads section to access the updated product listing for further information on the affected product codes.
  • The supply issue is now anticipated to be resolved by 31 January 2023.
  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
  • The supply issue due to material shortages for Adult ONS and Enteral Tube Feeds is ongoing.
  • The supplier has informed us that:
    • Two previously affected product codes are now available to order, ABX726 and ABX838.
    • A further three product codes are now impacted by the supply issue and subject to intermittent supply, ABX705, ABX761 and ABX772.
  • See our Downloads section to access the updated product listing for further information on the affected product codes.
  • The supply issue is now anticipated to be resolved by 31 October 2022.
  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Change:

  • The supplier Nutricia (Danone) has informed us of a supply issue with a number of its Adult Oral Nutritional Supplements and Enteral Tube Feeds.
  • There are 19 product codes affected.
  • The supply issue is due to material shortages.

Impact:          

  • The affected product codes are currently subject to intermittent supply.
  • There are currently no identified alternative products available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes.
  • The supply issue is anticipated to be resolved by 30 September 2022.

Next Steps:               

  • Customers are advised to speak to their designated sales representative from Nutricia to discuss viable options.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisation’s use of these products.

Downloads ▼

  • 1812 Nutricia (Danone) Product Listing with Alternatives 14 July 2023

    An Excel file detailing the affected product codes for ICN 1812.
    Login to view the downloads
  • 1812 Nutricia (Danone) Customer Letter 17 February 2023

    A PDF showing the customer letter for ICN 1812.