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Supply Issues Ontex UK Ltd All-in-One Pads, CFQ920 and CFQ921 (ICN 1828)

Important Customer Notice Update

Ref: 2022/1828 ICN Number: 1828
  • The supplier Ontex UK Ltd has informed us the supply issue is ongoing.
  • The affected products are currently available to order, however, they are subject to intermittent supply.
  • See our Downloads Section to access the product listing for further information on the affected product codes and the potential alternatives.
  • The supply issue is now anticipated to be resolved by 28 February 2023.

Change:

  • The supplier Ontex UK Ltd has informed us of a supply issue with its all-in-one pads.
  • The two product codes affected are:
    • CFQ920 – All-in-one pads absorbency band D18 XL 120-170cm (Textile Back Sheet)
    • CFQ921 – All-in-one pads absorbency band D20 XL 120-170cm (Textile Back Sheet).
  • The supply issue is due to a shortage of raw materials.

Impact:

  • The affected codes are currently subject to intermittent supply issues.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads section to refer to the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 30 November 2022.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1828 Ontex Product Listing with Alternatives 17 October 2022

    An Excel file showing the product listing with alternatives for ICN 1828.
    Login to view the downloads