Supply Issues Ontex UK Ltd Continence Care Products CFP1751 (ICN 3151)

• The supply issue with Continence Care products from Ontex UK Ltd is now resolved.
• CFP1751 is now available to order through our online catalogue.
• This ICN is now closed.

Change:

• The supplier Ontex UK Ltd has informed us of a supply issue with its Continence Care products.
• One product code is affected:
  • CFP1751 – All-in-one pads absorbency band D15 Medium 80-125cm (Textile Back Sheet).
• The supply issue is due to increased demand and lead times.

Impact:

• The affected product is currently suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue:
  • CXP85217 – All-in-one Absorbency Band D15 Medium 80-110cm (Textile Back Sheet)
  • CXP85220 – All-in-one pads absorbency band D16 Medium 70-125cm (Textile Back Sheet)
  • CFP2124 – All-in-one pads absorbency band D16 Medium 70-125cm (Textile Back Sheet).
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
• The supply issue is anticipated to be resolved by 17 December 2025.

Next Steps:              

• Customers are advised to log into our website to view the potential indirect alternative products.
• The continuing supply issue is being monitored in conjunction with the supplier, and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.