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Supply Issues Ontex UK Ltd Disposable Continence Products (ICN 1896)

Important Customer Notice Update

Ref: 2022/1896 ICN Number: 1896
  • The supplier Ontex UK Ltd has informed us that the supply issue with its Disposable Continence products is ongoing.
  • Eight product codes are now available to order.
  • Five product codes remain unavailable to order:
    • CFP238, CFP387, CFP1410, CFP1700 and CFP2080.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 24 February 2023.
  • Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.
  • The supplier Ontex UK Ltd has informed us that the supply issue with its Disposable Continence products is ongoing.
  • Four product codes are now available to order:
    • CFP1732, CFP1805, CFP1720 and CFP1723.
  • Three new product codes are now unavailable to order:
    • CFP1708, CFP1751 and CXN404.
  • There are 10 product codes affected in total.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 February 2023.
  • The supplier Ontex UK Ltd has informed us that the supply issue with its Disposable Continence products is ongoing.
  • There are now a total of 11 product codes affected.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 1 February 2023.

Change:

  • The supplier Ontex UK Ltd has informed us that the supply issue with its Disposable Continence products is ongoing.
  • There are now a total of four product codes affected.
  • Two of the previously affected product codes are now available to order:
    • CFP238 – Fixation Pants for use with Pads without Legs Large 100-140cm Basic
    • CFP387 – Fixation Pants for use with Pads without Legs XL 120-150cm Basic.
  • Three additional product codes are now impacted and unavailable to order:
    • CFP387 – Fixation Pants for use with Pads without Legs XL 120-150cm Basic
    • CFP1349 – Fixation Pants for use with Pads without Legs XXL 140-180cm Basic
    • CFP1723 – Belt product for moderate to heavy incontinence D16 Medium 70-115cm (Textile Back Sheet).

Next Steps:

  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 6 January 2023.
  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Change:

  • The supplier Ontex UK Ltd has informed us of a supply issue with its Disposable Continence products.
  • The three product codes affected are:
    • CFP232 – Fixation Pants for use with Pads without Legs Medium 80-120cm Basic
    • CFP238 – Fixation Pants for use with Pads without Legs Large 100-140cm Basic
    • CFP387 – Fixation Pants for use with Pads without Legs XL 120-150cm Basic.
  • The supply issue is due to manufacturing delays.

Impact:

  • The affected codes are currently unavailable to order.
  • Potential indirect alternative products are available to order through our online catalogue:
    • CFP2066 – Fixation Pants for use with Pads without Legs Medium 80-120cm Basic
    • CFP1409 – Fixation Pants for use with Pads with Legs Large 85-110cm Comfort
    • CFP2068 – Fixation Pants for use with Pads without Legs XL 120-160cm Basic.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is anticipated to be resolved by 28 February 2023.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1896 Ontex UK Ltd Product Listing with Alternatives 26 January 2023

    An Excel file showing the product listing with alternatives for ICN 1896.
    Login to view the downloads