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Supply Issues Ontex UK Ltd iD Pants Multiple Products (ICN 1793)

Important Customer Notice Update

Ref: 2022/1793 ICN Number: 1793
  • The supplier Ontex UK Ltd has informed us the supply issue is ongoing.
  • See our Downloads Section to access the product listing for further information on the affected product codes and the potential alternatives.
  • The supply issue is now anticipated to be resolved by 28 February 2023.
  • The supplier Ontex UK Ltd has informed us the supply issue is ongoing.
  • See our Downloads Section to access the product listing for further information on the affected product code and the potential alternatives.
  • The supply issue is anticipated to be resolved by the 31 December 2022.

 

The supplier Ontex UK Ltd has informed us the supply issue is ongoing.

  • Two product codes have now been affected by the issue:
    • iD Pants Super Large 100-155cm – CFP1738
    • iD Pants Plus Small 50-90cm – CFP1720, remains suspended and unavailable to order.
  • The supply issue is due to an increase in demand.
  • See our Downloads section to access the product listing for further information on the affected product codes and the potential alternatives.
  • The supply issue is anticipated to be resolved by the end of October 2022.

Change:

  • The supplier Ontex UK Ltd has informed us of a supply issue with its iD Pants Plus Small 50-90cm, CFP1720.
  • The supply issue is due to a technical break down on this product’s production line.

Impact:

  • The affected product has been made available whilst stock last.
  • Two potential indirect alternative products are available to order through our online catalogue:
    • CFP2282 – Absorbent Pull Up Pants D14
    • CFP1657 – Absorbent Pull Up Pants D14.
  • See our Downloads section to access the product listing for further information on the affected product code and the potential alternatives.
  • The supply issue is anticipated to be resolved by the end of October 2022.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1793 Ontex Product Listing with Alternatives 21 October 2022

    An Excel file showing the product listing with alternatives for ICN 1793.
    Login to view the downloads