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Supply Issues Ontex UK Ltd Shaped Pads CFP2190 CFP2191 and CFP2192 (ICN 1949)

Important Customer Notice Update

Ref: 2022/1949 ICN Number: 1949
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • CFP2190 is still being threshold managed and is subject to Protect Demand Management.
  • The affected codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka “threshold” to ensure fair supply of available stock across the NHS.
  • CFP2191 and CFP2192 are now subject to Control Demand Management.
  • If you have an urgent clinical need for any of the suspended codes, you need to complete and submit the Control Suspended Consumables Product Submission Webform. See our Useful Links section to access this web form.
  • See our Downloads section for a full list of affected product codes and potential indirect alternatives.
  • The supply issue could last up to 6 months we will update the ICN again once we have an update.

Change:

  • The supplier Ontex Healthcare UK Ltd has informed us of a supply issue with its Shaped Pads products.
  • The three product codes affected are:
    • CFP2190 – Shaped pad with absorbency band I13
    • CFP2191 – Shaped pad with absorbency band I12
    • CFP2192 – Shaped pad with absorbency band I11.
  • The supply issue is due to an increase in demand, component shortages and manufacturing delays.
  • Due to this ongoing supply issue these products are now being threshold managed and are subject to Protect Demand Management.

Impact:          

  • The affected codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka “threshold” to ensure fair supply of available stock across the NHS.
  • See our Downloads ▼ section for a full list of product codes subject to Protect Demand Management.

Next Steps:              

  • Customers are advised to log into our website to view the product codes currently subject to Protect Demand Management.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1949 Ontex Pads Product Listing 17 January 2023

    An Excel file showing the product listing for ICN 1949.
    Login to view the downloads
  • 1949 Ontex Supply Disruption Communication 20 December 2022

    A PDF file showing Ontex Supply Disruption Communication Letter for ICN 1949.