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Supply Issues Ontex UK Ltd Disposable Continence (ICN 1949)

Important Customer Notice Resolved

Ref: 2022/1949 ICN Number: 1949

 

  • The supplier Ontex Healthcare UK has informed us that this supply issue is now resolved.
  • CFP232 is now available to order through our online catalogue.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with some of its Shaped Pads products is still ongoing.
  • Four of the previously affected product codes are now available to order from our online catalogue:
    • CFP2080, CFP238, CFP1708, CFP1739.
  • One product code remains affected by this supply issue:
    • CFP232 – Fixation Pants for use with Pads without Legs Medium 80-120cm Basic.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product code and potential alternatives.
  • The supply issue is now anticipated to be resolved by 31 May 2023.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • One of the previously affected product codes is now available to order from our online catalogue:
    • CFP1410 – Fixation Pants for use with Pads with Legs.
  • Two additional product codes are now affected and unavailable to order:
    • CFP1708 – Shaped pad with absorbency band I15
    • CFP1739 – All-in-one absorbency band D18.
  • There are a total of five product codes affected by this supply issue.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 31 May 2023.
  • The supplier Ontex Healthcare UK Limited has informed us that the supply issue with its Shaped Pads products has improved.
  • Six of the previously affected product codes are now available to order:
    • CFP1349, CFP387, CFP1700, CFP1409, CFP1711, and CFP1579.
  • Four product codes remain suspended and unavailable to order.
    • CFP1410 – Fixation Pants for use with Pads with Legs
    • CFP2080 – Fixation Pants for use with Pads without Legs
    • CFP238 – Fixation Pants for use with Pads without Legs
    • CFP232 – Fixation Pants for use with Pads without Legs.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • National Product Codes within this ICN are subject to intermittent supply and the ICN will be adjusted accordingly once supply returns to normal.
  • The supply issue is still anticipated to be resolved by 31 May 2023.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • Five product codes are now available to order from our online catalogue:
    • CFP2190,CFP2191,CFP2192,CFQ920, and CFQ921.
  • 10 product codes are affected in total.
  • Five additional product codes are now affected and unavailable to order:
    • CFP1409,CFP1711,CFP238,CFP232 and CFP1579.
  • The remaining five product codes are still suspended:
    • CFP1349,CFP387,CFP2080,CFP238, and CFP232.
  • Potential indirect alternative products are available to order through our online catalogue.
  • See our Downloads section to access the product listing for further information on the affected product codes and potential alternatives.
  • The supply issue is now anticipated to be resolved by 31 May 2023.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • Product codes from ICN 1896 and ICN 1828 have now been included within this ICN.
  • There are 10 product codes affected in total.
  • See our Downloads section for a full list of affected product codes and potential indirect alternatives.
  • The supply issue is still anticipated to be resolved by 30 April 2023.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • A further product code is now affected:
    • CFP1349 – Fixation Pants for use with Pads without Legs – XXL 140-180cm Basic.
  • Three product codes remain suspended:
    • CFP2190, CFP2191 and CFP2192.
  • There are a total of four product codes affected.
  • See our Downloads section for a full list of affected product codes and potential indirect alternatives.
  • The supply issue is still anticipated to be resolved by 30 April 2023.
  • The supplier Ontex Healthcare UK Ltd has informed us that the supply issue with its Shaped Pads products is still ongoing.
  • CFP2190 is still being threshold managed and is subject to Protect Demand Management.
  • The affected codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka “threshold” to ensure fair supply of available stock across the NHS.
  • CFP2191 and CFP2192 are now subject to Control Demand Management.
  • If you have an urgent clinical need for any of the suspended codes, you need to complete and submit the Control Suspended Consumables Product Submission Webform. See our Useful Links section to access this web form.
  • See our Downloads section for a full list of affected product codes and potential indirect alternatives.
  • The supply issue could last up to 6 months we will update the ICN again once we have an update.

Change:

  • The supplier Ontex Healthcare UK Ltd has informed us of a supply issue with its Shaped Pads products.
  • The three product codes affected are:
    • CFP2190 – Shaped pad with absorbency band I13
    • CFP2191 – Shaped pad with absorbency band I12
    • CFP2192 – Shaped pad with absorbency band I11.
  • The supply issue is due to an increase in demand, component shortages and manufacturing delays.
  • Due to this ongoing supply issue these products are now being threshold managed and are subject to Protect Demand Management.

Impact:          

  • The affected codes are available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka “threshold” to ensure fair supply of available stock across the NHS.
  • See our Downloads ▼ section for a full list of product codes subject to Protect Demand Management.

Next Steps:              

  • Customers are advised to log into our website to view the product codes currently subject to Protect Demand Management.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1949 Ontex Pads Product Listing with Alternatives 9 May 2023

    An Excel file showing the product listing with alternatives for ICN 1949.
    Login to view the downloads
  • 1949 Ontex Supply Disruption Communication 20 December 2022

    A PDF file showing Ontex Supply Disruption Communication Letter for ICN 1949.