Supply Issues Performance Health Axilla Crutches GTB1776 (ICN 2696)

• The supply issue with Axilla Crutches from Performance Health is now resolved.
• GTB1776 is now available to order through our online catalogue.
• This ICN is now closed.

• The supply issue with Axilla Crutches from Performance Health is continuing.
• One product code remains affected in total:
  • GTB1776 – Crutch Axilla Crutch Medium Underarm Height adjustable 1120 – 1320mm SWL 125kg.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is now anticipated to be resolved by 6 February 2025.

• The supply issue with Axilla and Double Adjustable Crutches from Performance Health is continuing.
• One product code is affected in total.
• GTB1776 remains suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected product. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• We will continue to review the stock to minimise further disruption and will update this ICN as soon as we have further information.
• The supply issue is anticipated to be resolved by 10 January 2024.

• The supply issue with Axilla and Double Adjustable Crutches from Performance Health has improved.
• One product code is now available to order through our online catalogue:
  • GTB1815 – Crutch double adjustable Ergonomic Extra Long Handle to Armband: 20-27.5cm Handle to Ground: 83-110cm SWL 160kg.
• One product code remains affected in total:
  • GTB1776 – Crutch Axilla Crutch Medium Underarm Height adjustable 1120 – 1320mm SWL 125kg.
• The affected product code remains suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
• See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
• We do not currently have a resolution date for the supply issue and will update this ICN as soon as we have further information.

Change:

• The supplier Performance Health has informed us of a supply issue with its Axilla and Double Adjustable Crutches.
• The two product codes affected are:
  • GTB1776 – Crutch Axilla Crutch Medium Underarm Height adjustable 1120 – 1320mm SWL 125kg
  • GTB1815 – Crutch double adjustable Ergonomic Extra Long Handle to Armband: 20-27.5cm Handle to Ground: 83-110cm SWL 160kg.
• The supply issue is due to supplier manufacturing issues.

Impact:          

• The affected codes are currently suspended and unavailable to order.
• Potential indirect alternative products are available to order through our online catalogue:
  • GTB009 – Crutch Axilla Large crutch length 1320-1520mm max user weight 127kg (20st)
  • GTB1811 – Crutch double adjustable Ergonomic Handle to Armband: 20-27.5cm Handle to Ground: 69-94cm SWL 160kg.
• See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
• The supply issue is anticipated to be resolved by 19 November 2024.

Next Steps:               

• Customers are advised to log into our website to view the product listing for further information on the affected product codes and potential alternatives.
• Customers should consider the cost of alternatives and their compatibility; if costs still sits within price margins, and if the compatibility is within the required parameters.
• Customers should factor in the difference with sizes of the alternatives offered.
• The continuing supply issue is being monitored in conjunction with the supplier and we will continue to review the stock situation to minimise further disruption and update this ICN with the latest information as it becomes available.
• However, as this is currently a disrupted market and supply is subject to rapid change, the alternatives offered may also be experiencing temporary supply issues and therefore, customers may need to consider clinically reviewing all additional alternatives provided.
• If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Please note that due to the clinical nature of these alternative products, we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.