Supply Issues PFM Medical Robinsons Soft Drains (ICN 2008)
Important Customer Notice Resolved
Ref: 2023/2008
ICN Number: 2008
- This ICN is now closed.
- For further updates, please refer to ICN 2048.
- The supplier PFM Medical has informed us that the supply issue with its Robinsons Soft Drains products is still ongoing.
- Four product codes are now available to order, but subject to intermittent supply:
- FWX304, FWX306, FWX307 and FWX309.
- Three product codes remain unavailable to order:
- FWX308, FWX310 and FWX311.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 17 March 2023.
Change:
- The supplier PFM Medical has informed us of a supply issue with its Robinsons Soft Drains products.
- There are seven product codes affected.
- The supply issue is due to manufacturing delays.
Impact:
- The affected product codes are currently unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue.
- We are currently sourcing further alternatives and updates will be made to the product listing as soon as possible.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- The supply issue is anticipated to be resolved by 17 March 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.