Supply Issues Pharmed and Rocialle NCP General Wound Care Dressings (ICN 1586)

Important Customer Notice Update

Ref: 2022/1586 ICN Number: 1586

Change:

  • To maintain supply on the NCP General Wound Care Dressings amidst ongoing supply issues, Smith & Nephew will be temporarily supplying products between now and October 2022.
  • This is until the NCP suppliers can maintain appropriate supply to meet the demand.
  • Smith & Nephew are an NHS Supply Chain framework awarded supplier.

Impact:

  • Supply of the affected product codes and indirect alternatives may be intermittently in and out of stock until full supply resumes.
  • The 11 affected product codes are being threshold managed until these supply issues have been resolved. They are subject to Protect Demand Management. The product codes remain available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka ‘threshold’ to ensure fair supply of available stock across the NHS.
  • See our Downloads section for a full list of product codes subject to Protect Demand Management.
  • Potential indirect alternative products are available to order through our online catalogue, but please note some of the indirect alternatives may only be available while stocks last.
  • The alternative products are products previously available to customers.
  • The supply issue is anticipated to be resolved in multiple stages between August and October 2022.

Next Steps:

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • Until the supply issue is resolved, customers should continue to order as usual.
  • Customers will need to switch to the new product codes when stock becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager or Customer Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Change:

  • NCP General Wound Care Dressings is going live on Monday 14 March.
  • The two new suppliers Pharmed and Rocialle have informed us of a supply issue with Film Island Dressings. Please note these are new products.
  • There are 11 product codes affected.
  • The supply issues are due to a problem at the supplier base and shipping delays.
  • All existing products from the incumbent suppliers are still available to order.
  • Products from any suppliers not awarded onto the NCP, will be available while stocks last.

Impact:      

  • The affected product codes are not visible on the online catalogue and are currently unavailable to order.
  • Demand management will be put in place on stock depletion lines and incumbent suppliers until these supply issues have been resolved.
  • Potential indirect alternative products are available to order through our online catalogue, but please note some of the alternatives may only be available while stocks last.
  • The alternative products are existing products highlighted as part of the NCP procurement exercise.
  • Please be aware that any examples ordered from the affected lines can’t be fulfilled at this time.
  • Please see our Downloads ▼ section to refer to the product listing for further information on the affected product codes and the potential indirect alternatives.
  • The supply issue is anticipated to be resolved in multiple stages between mid-April and mid-June.

 Next Steps:      

  • Customers are advised to log into our website to view the potential indirect alternative products.
  • Until the supply issue is resolved, customers should continue to order as usual.
  • Customers will need to switch to the new products when stock becomes available.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Relationship Manager.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.

Downloads ▼

  • 1586 Pharmed and Rocialle Product Listing with Alternatives 28 July 2022

    An Excel file detailing the affected product code for ICN 1586.
    Login to view the downloads