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Supply Issues PTP Healthcare Ltd Shampoo Cap MRA233, Brush Hair Unisex MRA276 and Body Wash MRB1080 (ICN 1983)

Important Customer Notice Update

Ref: 2023/1983 ICN Number: 1983
  • The supplier PTP Healthcare Ltd has informed us the supply issue with its Shampoo Cap MRA233 and Brush hair unisex MRA276 is ongoing.
  • MRB1080 Body Wash is now affected by the supply issue.
  • All three codes are currently suspended and unavailable to order.
  • Three product codes are currently affected in total.
  • Potential indirect alternative products are available to order through our online catalogue for some of the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption. We will update this ICN as soon as we have further information.
  • The supply issue is anticipated to be resolved by 1 June 2023.
  • The supplier PTP Healthcare Ltd has informed us that the supply issue with its Shampoo Cap MRA233 and Brush hair unisex MRA276 is ongoing.
  • Two codes affected in total.
  • One code is now available to order, MRA275 – Nylon Comb.
  • MRA276, MRA233. Both these codes are intermittent supply and will be suspended over the coming months.
  • Potential indirect alternative products are available to order through our online catalogue for the affected products. However, some of these products may also become subject to intermittent supply with the increase in demand.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
  • We will continue to review the stock to minimise further disruption.
  • The supply issue is anticipated to be resolved by 1 May 2023.

 

  • The supplier PTP Healthcare Ltd has informed us that the supply issue with its Nylon Comb products is still ongoing. MRA276 is now unavailable to order and unfortunately there are no alternatives available.
  • There are three product codes affected in total.
  • Alternatives have been added for product code MRA233.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The supply issue is still anticipated to be resolved by 28 February 2023.
  • MRA233 is now out stock due to a rise in demand.
  • There are a total of two product codes now affected and unavailable to order and there are no alternative product codes available to order.
    • MRA275 Comb nylon – Rigid white 135mm long 50% medium & 50% narrow spaced teeth
    • MRA233 Shampoo cap – Sachet microwaveable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes.
  • The supply issue is still anticipated to be resolved by 28 February 2023
  • MRA275 is no longer subject to Protect Demand Management.
  • The product code is now unavailable to order and there are no alternative product codes available to order.
  • See our Downloads section to access the product listing for further information on the affected product code.
  • The supply issue is anticipated to be resolved by 28 February 2023.

Change:

  • The supplier PTP Healthcare Ltd has informed us of a supply issue with its Nylon Comb product code, MRA275.
  • The supply issue is due to manufacturing delays.
  • Due to the ongoing supply issue this product is now being threshold managed and is subject to Protect Demand Management.

Impact:          

  • MRA275 is available to order through NHS Supply Chain. However, trusts are allocated a maximum daily quantity aka “threshold” to ensure fair supply of available stock across the NHS.
  • See our Downloads ▼ section for a full list of product codes subject to Protect Demand Management.
  • This product is anticipated to be removed from Protect Demand Management by 1 February 2023.
  • See our Downloads ▼ section to access the product listing for further information on the affected product code.

Next Steps:              

  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Downloads ▼

  • 1983 PTP Healthcare Product Listing with Alternatives 4 May 2023

    An Excel file showing the product listing for ICN 1983.
    Login to view the downloads