Supply Issues ResMed CPAP Devices FAG1365 (ICN 1898)
Important Customer Notice Update
Ref: 2022/1898
ICN Number: 1898
- The supplier ResMed has informed us the supply issue with its CPAP Devices is ongoing.
- The supply issue is now anticipated to be resolved by 30 May 2023.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternative.
- The supplier ResMed has informed us the supply issue with its CPAP Devices is ongoing.
- The supply issue is due to a worldwide microchip shortage.
- There are a total of two product codes now suspended and unavailable to order from the online catalogue:
- FAG1365 – AirSense AutoSet
- FAG1366 – AirSense Elite.
- A potential indirect alternative product is available to order through our online catalogue
- FAG85004 – Card to Cloud AirSense 10 AutoSet.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternative.
- The supply issue is anticipated to be resolved by May 2023.
Change:
- The supplier ResMed has informed us of a supply issue with its CPAP Device, FAG1365.
- The supply issue is due to a worldwide microchip shortage.
Impact:
- FAG1365 is currently unavailable to order.
- A potential indirect alternative product is available to order through our online catalogue:
- FAG85004 – CPAP Device Card to Cloud AirSense 10 AutoSet.
- See our Downloads ▼ section to access the product listing for further information on the affected product code and potential alternatives.
- The supply issue is anticipated to be resolved by 1 May 2023.
- Further updates will be added to this ICN when available.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative product.
- If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisation’s use of these products.