Supply Issues Siemens Healthcare Diagnostic Kit HHH2204 (ICN 2085)

• The supplier Siemens Healthcare Diagnostics has informed NHS Supply Chain that supply issues with their Diagnostic Kit is improving.
• Siemens is currently in the process of expanding its manufacturing infrastructure to support the growing global demand for diabetes testing.
• During this process, Siemens has encountered inventory shortages, however, it is pleased to share that its manufacturing capacity continues to increase and is now fulfilling its normal monthly demand by regular allocations.
• Siemens has considered customer needs, and the number of customer orders on hand when making these allocations.
• Siemens is ensuring that they are getting in touch with all its customers to remind them to keep placing orders so that they can capture all customers with each allocation.
• The remaining products above the allocation will be placed on back order and delivered to customers when available.
• Siemens will continue to monitor their supplies and increase their stock levels and expects these product codes to remain subject to intermittent supply until 30 September 2023 to reduce the order backlog.
• At this stage, Siemens will reassess and advise if the allocation process will remain in place.
• The next allocation should have arrived with customers by week commencing 15 September 2023.
• At this stage it is anticipated customers will receive further allocations from week commencing 18 September 2023 and week commencing 25 September 2023.
• Siemens Healthineers teams across the globe are working hard to minimise any impact this situation may have on you and your patients and Siemens sincerely apologises for any inconvenience that this may cause.

• The supplier Siemens Healthcare Diagnostics has informed us that intermittent supply issues with its Diagnostic Kit are improving.
• Siemens is currently in the process of expanding its manufacturing infrastructure to support the growing global demand for Diabetes Testing.
• During this process, Siemens has encountered inventory shortages, however, it is pleased to share that its manufacturing capacity continues to increase and is now fulfilling its normal monthly demand via regular allocations.
• Siemens has considered customer needs, and the number of customer orders on hand when making these allocations.
• Siemens is ensuring that contact is made with all their customers to remind them to keep placing orders so that it can capture everyone with each allocation.
• Remaining products above the allocation will be placed on back order and delivered to customers when available.
• Siemens will be continuing to monitor its supplies and increase its stock levels and expects these product codes to remain subject to intermittent supply until 30 September 2023 to reduce the order backlog.
• At this stage Siemens will reassess and advise if the allocation process will remain in place.
• The next allocation should arrive to customers week commencing 28 August 2023, following a recent allocation to customers on 21 and 22 August 2023.
• At this stage it is anticipated further allocations will be received every other week until the end of September 2023.
• Siemens Healthineers teams across the globe are working hard to minimise any impact this situation may have on you and your patients and Siemens sincerely apologises for any inconvenience that this may cause.

• The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is improving.
• Siemens is currently in the process of expanding its manufacturing infrastructure to support the growing global demand for diabetes testing. During this process, Siemens has encountered inventory shortages, however it is pleased to share that its manufacturing capacity continues to increase and is now fulfilling its normal monthly demand via regular allocations.
• Siemens has taken into account customer need, and the number of customer orders on hand when making these allocations. Siemens is ensuring that it is getting in touch with all of its customers to remind them to keep placing orders so that it is able to capture everyone with each allocation. Remaining products above the allocation will be placed on back order and delivered to customers when available.
• Siemens will be continuing to monitor its supplies and increase its stock levels and expects these product codes to remain subject to intermittent supply until September 2023 to reduce the order backlog. At this stage Siemens will reassess and advise if the allocation process will remain in place.
• The next allocation should arrive to customers week commencing 31 July 2023.
• At this stage it is anticipated further allocations will be received every other week through to the end of September.
• Siemens Healthineers teams across the globe are working hard to minimise any impact this situation may have on you and your patients and Siemens sincerely apologises for any inconvenience that this may cause.

• The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is improving.
• Siemens is currently in the process of expanding its manufacturing infrastructure to support the growing global demand for diabetes testing. During this process, Siemens has encountered inventory shortages, however it is pleased to share that its manufacturing capacity continues to increase and is now fulfilling its normal monthly demand via regular allocations.
• Siemens has taken into account customer need, and the number of customer orders on hand when making these allocations. Siemens is ensuring that it is getting in touch with all of its customers to remind them to keep placing orders so that it is able to capture everyone with each allocation. Remaining products above the allocation will be placed on back order and delivered to customers when available.
• Siemens will be continuing to monitor its supplies and increase its stock levels and expects these product codes to remain subject to intermittent supply until September 2023 to reduce the order backlog.
• The recent allocation should have arrived with NHS customers by Monday 3 July.
• Siemens Healthineers teams across the globe are working hard to minimise any impact this situation may have on you and your patients and Siemens sincerely apologises for any inconvenience that this may cause.

• The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is ongoing.
• HHH2204 remains subject to intermittent supply.
• Siemens are continuing to increase their stock levels, and in the coming weeks expect to return to their normal monthly supply.
• Siemens will be continuing to monitor their supplies and expect these product codes to remain subject to intermittent supply to reduce their order backlog.
• Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
• The next expected delivery into the UK will be the week commencing 13 June 2023.
• Siemens will continue to keep customers updated on this status moving forward.

• The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is ongoing.
• HHH2204 remains subject to intermittent supply.
• Siemens are continuing to increase their stock levels, and in the coming weeks expect to return to their normal monthly supply.
• Siemens will be continuing to monitor their supplies and expect these product codes to remain subject to intermittent supply to reduce their order backlog.
• Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
• The next expected delivery into the UK will be week commencing 15 May 2023.
• Siemens will continue to keep customers updated on this status moving forward.

Change:

• The supplier Siemens Healthcare Diagnostics has informed us of intermittent supply issues with its Kit DCA HbA1c diagnostic claim kit non-returnable, HHH2204.
• The supplier is expanding its manufacturing infrastructure to support the growing global demand for diabetes testing.
• During this time, customers may experience temporary fluctuations in supply of HbA1c reagents for the DCA Vantage®.

Impact:          

• HHH2204 is currently subject to intermittent supply.
• There are currently no potential alternative products available to order through our online catalogue as the product needs to be used on the specific DCA analyser from the same supplier.
• Siemens customer services are contacting all customers either direct or NHS Supply Chain customers and are suggesting where possible to defer point of care Hba1C tests and instead use pathology lab services if available to them.
• Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
• The supply issue is anticipated to be resolved by 30 April 2023.

Next Steps:              

• Siemens is closely monitoring its inventories globally to ensure that local needs are supported as best as possible as it completes the transition over the coming weeks.
• Should customers wish to discuss specific requirements during this time, please contact your local Siemens Healthineers Regional Sales Manager.
• If you have any further questions, please contact your local NHS Supply Chain Services Advisor.

Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.