Supply Issues Siemens Healthcare Diagnostic Kit HHH2204 (ICN 2085)
Important Customer Notice Update
Ref: 2023/2085
ICN Number: 2085
- The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is ongoing.
- HHH2204 remains subject to intermittent supply.
- Siemens are continuing to increase their stock levels, and in the coming weeks expect to return to their normal monthly supply.
- Siemens will be continuing to monitor their supplies and expect these product codes to remain subject to intermittent supply to reduce their order backlog.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
- The next expected delivery into the UK will be the week commencing 13 June 2023.
- Siemens will continue to keep customers updated on this status moving forward.
- The supplier Siemens Healthcare Diagnostics has informed us the intermittent supply issues with its Diagnostic Kit is ongoing.
- HHH2204 remains subject to intermittent supply.
- Siemens are continuing to increase their stock levels, and in the coming weeks expect to return to their normal monthly supply.
- Siemens will be continuing to monitor their supplies and expect these product codes to remain subject to intermittent supply to reduce their order backlog.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
- The next expected delivery into the UK will be week commencing 15 May 2023.
- Siemens will continue to keep customers updated on this status moving forward.
Change:
- The supplier Siemens Healthcare Diagnostics has informed us of intermittent supply issues with its Kit DCA HbA1c diagnostic claim kit non-returnable, HHH2204.
- The supplier is expanding its manufacturing infrastructure to support the growing global demand for diabetes testing.
- During this time, customers may experience temporary fluctuations in supply of HbA1c reagents for the DCA Vantage®.
Impact:
- HHH2204 is currently subject to intermittent supply.
- There are currently no potential alternative products available to order through our online catalogue as the product needs to be used on the specific DCA analyser from the same supplier.
- Siemens customer services are contacting all customers either direct or NHS Supply Chain customers and are suggesting where possible to defer point of care Hba1C tests and instead use pathology lab services if available to them.
- Please see our Downloads ▼ section to refer to the product listing for further information on the affected product code.
- The supply issue is anticipated to be resolved by 30 April 2023.
Next Steps:
- Siemens is closely monitoring its inventories globally to ensure that local needs are supported as best as possible as it completes the transition over the coming weeks.
- Should customers wish to discuss specific requirements during this time, please contact your local Siemens Healthineers Regional Sales Manager.
- If you have any further questions, please contact your local NHS Supply Chain Services Advisor.
Please note that due to the clinical nature of these alternative products we advise you to consult your own clinical experts to ensure suitability for your organisations use of these products.