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Supply Issues Steris Solutions Ltd Multiple Products Across Multiple Frameworks (ICN 2852)

Important Customer Notice Supply Issues

Ref: 2025/2852 ICN Number: 2852

Change:

  • The supplier Steris Solutions Ltd has informed us of a supply issue with multiple products on multiple frameworks:
    • Endoscopy Consumables and Associated Products
    • Instrument Decontamination and Accessories
    • Patient Temperature Management
    • Pressure Area Care and Patient Handling including Beds and Associated Products Rental and Decontamination
    • Tray Wrap and Sterilisation.
  • We have been advised by Steris Solutions Ltd that it will be undertaking its annual stock check between 7 and 14 March 2025, which will impact deliveries of eDirect products.

Impact:          

  • The last date Steris Solutions will be shipping orders prior to the stock take is 6 March 2025.
  • Shipping will recommence 17 March 2025.
  • During this period orders can still be placed but there will be an extended lead time due to the pause in shipping.
  • Stocked products are not impacted and will be delivered as normal.
  • Unfortunately, alternative products are not available for publication currently. Customers are advised to view the online catalogue for products they deem suitable.
  • See our Downloads ▼ section to access the product listing for further information on the affected product codes and to view the customer letter.

Next Steps:               

  • Customers are advised to log into our website to view the product listing for further information on the affected product codes.
  • If you have any further questions, please contact your local NHS Supply Chain Customer Services Advisor.

Download our publications ▼

  • 2852 Steris Solutions Product Listing 5 March 2025

    An Excel file showing the product listing for ICN 2852.
    Login to view the downloads
  • 2852 Steris Solutions Customer Letter 5 March 2025

    A PDF showing the customer letter for ICN 2852.