Supply Issues Typhoo Tea Bags (ICN 2009)
Important Customer Notice Update
Ref: 2023/2009
ICN Number: 2009
- The supplier Typhoo has informed us that the supply issue with its Tea Bag products has improved.
- Three product codes are now available to order through our online catalogue:
- ACT310, ACT307 and ACT308.
- One new product code has been suspended and is unavailable to order, ACT324.
- There are two product codes affected in total.
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
Change:
- The supplier Typhoo has informed us of a supply issue with its Tea Bag products.
- The four product codes affected are:
- ACT320 – Tea bags 100s String & Tag
- ACT310 – Tea bags Typhoo 1100s RFA
- ACT307 – Tea bags Typhoo 440s RFA
- ACT308 – Decaf tea bags Typhoo 440s RFA.
- The supply issue is due to manufacturing delays.
Impact:
- The affected product codes are currently unavailable to order.
- Potential indirect alternative products are available to order through our online catalogue:
- ACT321 – English breakfast tea English Breakfast String & Tag Env x25
- ACT120 – Decaf tea bags Tag & Envelope Style 25 Pack
- ACA060 – Tea bags Berkeley Tea Blend 909 (4 x 1100 loose bags).
- See our Downloads ▼ section to access the product listing for further information on the affected product codes and potential alternatives.
- ACA060 has a supply route change from stocked to eDirect.
- The supply issue is anticipated to be resolved by 31 March 2023.
Next Steps:
- Customers are advised to log into our website to view the potential indirect alternative products.
- For information about alternatives on Multi Temperature Distribution and MTFS Frameworks, please contact your Food Account Manager.
- See our useful links section for Regional Food Account Manager details.